What Can Government Learn from Pizza Delivery?
What can government agencies learn from pizza delivery? Data-driven decision-making, streamlined operations, and a focus on CX.
Posts Tagged: Featured Contributor
Adapting to Office Life: Managing the New Federal Work Reality
Are you a federal employee navigating the transition back to office life? Read these tips to make your transition smoother and more manageable.
Thriving Through Change and Uncertainty
Thriving through uncertainty requires flexibility, adaptability, and the right mindset. Here are some techniques to turn challenges into opportunities.
Leading Across Boundaries: Influence Without Authority
Want to master the art of influence without authority? These practical insights will help you build influence through trust and genuine relationships.
Permission to Fail: Why Risk Is the Key to Progress
What if failure wasn’t something to fear but a steppingstone to success? Risking failure can lead to breakthroughs.
Upskilling the Public Workforce for the AI Era
AI, big data, and emerging technologies are transforming government operations, making upskilling public employees a critical priority.
AI Chatbots — Redefining Citizen Engagement
AI chatbots are transforming government services, automating routine inquiries, enhancing accessibility, and improving efficiency.
How Commercial Technology Is Shaping the New Space Race
Gone are the days when space agencies spent years building technology from scratch. Now government is using commercial technology to maintain its competitive edge.
Blind Spots and Burned Bridges: ‘Everyone Is Wrong’ but Me
Ever wondered if you might be the common denominator in workplace conflicts? Here’s a story about a leader who thought everyone else was wrong.
Cybersecurity-by-Design: Building Resilient Agencies
Governments must adopt a cybersecurity-by-design approach to proactively embed security into technology development.