Generational Diversity: Everybody Is Somebody
Learn how to manage the dynamics of an effective multigenerational workgroup and keep them motivated.
Learn how to manage the dynamics of an effective multigenerational workgroup and keep them motivated.
True story: I was at a meeting with a team made up of senior executives seated around a conference table. They were discussing the various screens and fields a user would click through to enter data in a new application they were going to deploy agency wide. When we were out in the hallway duringRead… Read more »
The Federal Government is its own unique ecosystem that calls for your best self. To thrive in it, follow these suggestions.
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Infusing humor into leadership and leadership development can make a profound impact organization-wide. Here are some of the ways.
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The metrics used to measure CX in the commercial sphere aren’t always appropriate for government agencies. Here are some qualitative measures that can better demonstrate the value of your CX.