4 Common Human-Centered Design Methods
Human-centered design starts with understanding the people at the core of the problem to uncover their needs and create solutions that work for them.
Posts Tagged: Featured Contributor
My Key Executive Leadership Program Journey
Here are some nuggets of wisdom about leadership I picked up during my recent journey that I hope will be beneficial for your own leadership journey.
3 Steps for Narrating Microlearning Videos
Audio is the most important element in any video. Following these three steps while recording narration will help your videos be easy to listen to.
Training vs Knowledge Sharing: What Does Your Workforce Need?
Agencies must consider both training and knowledge sharing, so discussing how they can create a hybrid of both is valuable for every level of government.
Digital Transformation and Service Delivery by Design
Making design integral to government will help deliver services efficiently, cut costs and improve the public’s quality of life.
No One of Us Is as Smart as All of Us
“Alone, we can do so little; together, we can do so much.” Helen Keller spoke this line. How amazing that words from the 1920s are so relevant today.
The Nitty Gritty of Time Management
We all have hectic schedules. But, we should make sure we’re not the proverbial hamster on the wheel, running fast but never reaching the end of any task. Time management is the key!
Leadership Spotlight: 5 Questions for a Local Red Cross Leader
I asked Curtis Luthye, Executive Director of the American Red Cross Montgomery, Howard, and Frederick Counties Chapter, to share some insights on the important work he does as a leader of this dynamic organization.
Making the Case for Human-Centered Design in Government
In order for us to create a government that serves the public, we have to first understand what our constituents, citizens and residents need.
Perspective Through the Pandemic
If you have been fortunate to make it through this past year unscathed, leverage the pandemic experience to your benefit using perspective as an asset.
