Embracing Human-Centered Design in Government Software Development
Human-centered design (HCD) incorporates tangible user feedback to ensure that technologies meet the needs of users.
Human-centered design (HCD) incorporates tangible user feedback to ensure that technologies meet the needs of users.
The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.
Using human-centered design to make AI controllable, comprehensible and predictable is vital, and the U.S. government is well-positioned to lead the charge.
A technology-centric approach to cybersecurity is essential, but not sufficient. The nation’s recent history of data breaches, many of which began with phishing attacks, suggests that agencies need to take a people-centric approach as well.
Perhaps its time to consider a new approach that puts people at the center, or human-centered design (HCD).
A few weeks ago, I wrote a blog arguing that everyone designs. In that post, I talked about how those of us with little to no design experience are still designers (just little “d” designers), as we work to improve situations and experiences around us. Big “D” Designers, on the other hand, are those individualsRead… Read more »
You have probably heard the concept of human-centered design (HCD) thrown around, but you may be wondering what it’s all about. If you’re like me, you’ve probably searched for ‘human-centered design’ on the internet to learn more. In doing so, you were most likely confronted with a number of results that link to different HCDRead… Read more »