Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Posts Tagged: tech
Equitable listening is the backbone of leadership, from agency front lines to the C-suite. Seeking to understand the needs of those we serve is paramount.
While technology does an amazing job at connecting us, providing equitable services for all communities takes a lot more effort than pressing send on an email.
There may not be a map to the future, but Esri’s story map technology certainly seems to be taking us in the right direction.
An e-discovery solution can help agencies meet their data and legal demands faster without sacrificing privacy, security or speed.
Because the application became much more efficient, employee satisfaction increased significantly and citizens viewed the agency as more valuable.
Las Vegas is adopting smart technologies that its mayor and advisors are confident will boost the city’s reputation for going big to a whole new level.
Digital workspaces are an integral part of corrections agencies’ missions, but prioritizing unity, contextualization and security are vital.
While states and localities may feel helpless against the endless onslaught of cyberattacks, there are preventative measures they can take to avoid falling victim.
My San Jose, the city’s premier 311 reporting app, is reflective of what impactful digital services can mean to a community.