Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Citizen Engagement, Digital Government, State and Local, Tech
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Analytics, Citizen Engagement, Tech
The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.
Citizen Engagement, Digital Government, State and Local, Tech
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Citizen Engagement, Leadership, Workplace
Equitable listening is the backbone of leadership, from agency front lines to the C-suite. Seeking to understand the needs of those we serve is paramount.
Citizen Engagement, Digital Government, Emerging Tech, GIS, Tech
There may not be a map to the future, but Esri’s story map technology certainly seems to be taking us in the right direction.
Big Data, Digital Government, Tech
An e-discovery solution can help agencies meet their data and legal demands faster without sacrificing privacy, security or speed.
Citizen Engagement, Cybersecurity, IT Modernization, Tech
Because the application became much more efficient, employee satisfaction increased significantly and citizens viewed the agency as more valuable.
Digital Government, IoT, State and Local, Tech
Las Vegas is adopting smart technologies that its mayor and advisors are confident will boost the city’s reputation for going big to a whole new level.
Cybersecurity, Digital Government, Tech
Digital workspaces are an integral part of corrections agencies’ missions, but prioritizing unity, contextualization and security are vital.
Cybersecurity, State and Local, Tech
While states and localities may feel helpless against the endless onslaught of cyberattacks, there are preventative measures they can take to avoid falling victim.
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