Posts Tagged: state and local

Budget Transparency Isn’t Always Transparent…

Be honest, have you ever looked at your state budget? Probably not. And if you do, the complicated figures and numbers probably intimidated you. But there is hope. One of the co-authors of a recent report for the Volcker Alliance, titled Beyond the Basics: Best Practices in State Budget Transparency, Richard Greene, Special Projects AdvisorRead… Read more »

The Silver Tsunami is Coming

This interviewee was featured in our recent guide, Understanding State and Local Government. To read the guide, click here.  We’ve all heard about the aging workforce. The state of Pennsylvania is no exception to the statistics that tell us that well over a third of their workforce will be eligible to retire over the nextRead… Read more »

Cybersecurity, Money, and Success

Both interviewees were featured in our recent guide, Understanding State and Local Government. To read the guide, click here.  It’s often true that throwing money at a problem won’t solve it, but sometimes it does help. At least, when you have a multiyear (expensive) strategy that you need to effectively implement. That was the case for theRead… Read more »

Illinois Makes the Business Case for Customer Service

Oftentimes customer service is an afterthought for overworked, under-budgeted and underappreciated states. And citizens are obligated to use government services, so why does the experience matter? Why waste the money? It matters, says Illinois Chief Information Officer Hardik Bhatt because, “governments don’t go out of business, but businesses go out of government.” In 2013, IllinoisRead… Read more »

You’re Hired! Cyber Pros Needed!

In the wake of countless breaches, state chief information officers (CIOs) are attempting to hire a more robust cybersecurity staff. But it’s not easy. One of the major stumbling blocks is the lack of talented cyber professionals-this is especially true at the state and local level.  Historically, CIOs have typically been viewed as the managersRead… Read more »

Trip Advisor for Gov’s Public Management

Managing the managers? Is that even possible? Government’s task: public management (aka managing the public service realm and all its facets.) This not only entails managing current systems and programs, it can also require new evaluations of management after certain crises arise. State and local governments have a critical role to play when attempting toRead… Read more »

Government’s Little State That Could

Whoever said size doesn’t matter may have been onto something. States with a larger population size do not necessarily have all the success stories. At times, smaller states have a greater advantage. A smaller workforce can lead to less red tape and easier modes of communication. One of the state leaders in information technology (IT) innovation is WyomingRead… Read more »

How Are Your Taxpayer Dollars Being Managed?

Do you ever wonder where our taxpayer dollars are going? Sometimes, it seems like our money is being invested in the newest trends of government instead of addressing reoccurring issues, such as fixing those bumpy highways we all know. It is hard to manage citizens’ wants and desires while maintaining a positive cost benefit environmentRead… Read more »

Effective Storytelling in 7 Steps

Storytelling predates the written word. Storytelling predates hieroglyphics and it even predates Twitter – seriously. The first orators used storytelling to inform, engage and entertain. But even with all that history, effective storytelling remains elusive for many. One of the reasons the art of storytelling has fallen to the wayside is the emergence of technology.Read… Read more »