The Last Frontier in ADA Web Content Compliance: Documents
As ADA accessibility requirements evolve, government agencies must address inaccessible documents — especially PDFs.
Posts Tagged: state and local
Trello Is the New Kanban for Teams
Using Trello as a Kanban for teams is a great solution for team project management.
The Modern Workplace
Why aren’t more government employees working remotely?
Understanding Rural America Today
Rural America is changing, and administering to small-town needs is challenging. The old approaches no longer work; we need new models.
Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
In San Francisco, Accessibility Means Better Engagement for Everyone
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
5 Ways to Support State and Local Workforces
State and local governments may struggle today to fill positions and retain talent. Here are five expert tips on how to overcome those hurdles.
3 Ways to Seize This Citizen Experience Moment
The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.
Tips for Securing Elections, From Experts Who Know
Much of good election security is also just good cybersecurity. Lessons learned in recent years point the way to best practices for government at all levels.
How State and Local Gov Leaders Are Putting CX Metrics to Use
They shared their thought process for fostering competencies around data-driven customer experiences for digital services, plus more.