Stepping into a new management or supervisory role can be daunting. As you navigate new teams and relationships, it can be stressful to figure out all the things you should do as a supervisor on a daily basis. So instead, we’re focusing on the top five things you should avoid doing as a government supervisor.Read… Read more »
Data is every agency’s most valuable asset – and it needs to be protected as such. However, not every dataset requires the same level of security. The key is knowing which data needs to be under lock and key. Join us online Wednesday, June 12 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industryRead… Read more »
Digital customer experience (CX) initiatives are important, but if they’re not rooted in and aligned with your agency’s mission, they are unfortunately of limited use. For your programs to succeed, you need to understand how to build them to support your agency’s mission. Join us online Monday, June 10 from 4-4:30 p.m. ET/1-1:30 p.m. PT to hearRead… Read more »
AI has the power to transform the way governments work. However, that transformative power poses risks and is rife with the potential for misuse. To harness AI’s power ethically, agencies need to invest in responsible AI practices. Join us online Wednesday, June 5 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry leaders about theRead… Read more »
Register Now: May 15, 2024 Virtual Summit We’re thrilled to have you join us at the upcoming NextGen Government Training Virtual Summit on Wednesday, May 15, 2024! Registration is free and open to everyone. We’re so looking forward to hosting a full day of professional development keynotes and breakout sessions. Stay tuned for schedule andRead… Read more »
Whether it’s a hurricane, fire, insider threat or outdated systems, disaster can strike at any point for a government agency. However, even in times of crisis the government’s mission remains. Agencies need a robust business continuity and disaster recovery plan to ensure that vital government services are still working. But keeping those systems running isn’tRead… Read more »
Join us online Thursday, May 9 at 2 p.m. ET/11 a.m. PT to hear from government and industry experts about how implementing streamlined grant management processes empowers local governments to search, manage, and allocate efficiently to better serve the needs of communities.
What’s your agency’s relationship status with the people you serve? Are they actively engaged with your services or do things feel chilly? Join us online Wednesday, May 22 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry experts about tactics to bridge the divide and foster constituent engagement. Specifically, you’ll learn: Reasons why theRead… Read more »
In order for customer experience (CX) efforts to be successful, they need support and buy-in from all levels of your organization. From the individual contributor all the way up to leadership, without an agency-wide commitment to CX, your programs are bound to fail. On this month’s CX Community of Practice virtual networking event, we willRead… Read more »
What are some common obstacles preventing you from being a strategic leader? Often, overpacked schedules, changing priorities, and poor time management can eat away at opportunities for strategic thinking. However, supervisors or managers who don’t have a strategy in place for team performance and productivity can be perceived as disorganized or ineffective. So, how canRead… Read more »