June 18 – Exercising Empathy in Conflict
Join us online Tuesday, June 18 from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn how to exercise empathy in conflict. You’ll hear from a career expert about handling difficult conversations with care.
June 25 – Big Data, Big Challenges: How Government Agencies Can Better Manage Data Risks
Data is the biggest asset of modern organizations. But thanks to an increase in data breaches, evolving privacy regulations, and litigation volumes, data can also be an organization’s biggest liability. Good data governance is critical to government agencies’ ability to effectively respond to requests for data and reduce their overall risk. Join us online Tuesday, JuneRead… Read more »
June 24 – 5 Management Mistakes to Avoid
Stepping into a new management or supervisory role can be daunting. As you navigate new teams and relationships, it can be stressful to figure out all the things you should do as a supervisor on a daily basis. So instead, we’re focusing on the top five things you should avoid doing as a government supervisor.Read… Read more »
June 12- How Agencies Can Protect Critical Data
Data is every agency’s most valuable asset – and it needs to be protected as such. However, not every dataset requires the same level of security. The key is knowing which data needs to be under lock and key. Join us online Wednesday, June 12 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industryRead… Read more »
June 10 – How to Align Digital CX Efforts Your Agency’s Mission
Digital customer experience (CX) initiatives are important, but if they’re not rooted in and aligned with your agency’s mission, they are unfortunately of limited use. For your programs to succeed, you need to understand how to build them to support your agency’s mission. Join us online Monday, June 10 from 4-4:30 p.m. ET/1-1:30 p.m. PT to hearRead… Read more »
June 5 – How to Use AI Responsibly
AI has the power to transform the way governments work. However, that transformative power poses risks and is rife with the potential for misuse. To harness AI’s power ethically, agencies need to invest in responsible AI practices. Join us online Wednesday, June 5 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry leaders about theRead… Read more »
May 15 – NextGen Virtual Summit: Powering Your Public Sector Career Forward
Register Now: May 15, 2024 Virtual Summit We’re thrilled to have you join us at the upcoming NextGen Government Training Virtual Summit on Wednesday, May 15, 2024! Registration is free and open to everyone. We’re so looking forward to hosting a full day of professional development keynotes and breakout sessions. Stay tuned for schedule andRead… Read more »
May 14 – How Government Is Boosting Data Resilience, Disaster Recovery, Continuity of Operations and More
Whether it’s a hurricane, fire, insider threat or outdated systems, disaster can strike at any point for a government agency. However, even in times of crisis the government’s mission remains. Agencies need a robust business continuity and disaster recovery plan to ensure that vital government services are still working. But keeping those systems running isn’tRead… Read more »
May 9 – Top 3 Challenges and Opportunities in Government Grant Management
Join us online Thursday, May 9 at 2 p.m. ET/11 a.m. PT to hear from government and industry experts about how implementing streamlined grant management processes empowers local governments to search, manage, and allocate efficiently to better serve the needs of communities.
May 22 – Why Your Agency Should Target Customer Engagement
What’s your agency’s relationship status with the people you serve? Are they actively engaged with your services or do things feel chilly? Join us online Wednesday, May 22 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry experts about tactics to bridge the divide and foster constituent engagement. Specifically, you’ll learn: Reasons why theRead… Read more »