Who doesn’t want their content and digital experiences to be seamless – and built just for them? The public sector has made huge strides in building digital services, but it is still working hard to make their online and digital experiences customer-centric. Government leaders have recognized there is a need to create multi-channel, digital experiencesRead… Read more »
2017 is going to bring about some major changes for the executive branch. New Secretaries and department heads are being sworn into office. New mandates and budgets are in the works. And everyone from office admins to the senior executive service are preparing to implement a new presidential agenda. So how do you – theRead… Read more »
A new administration means a lot of changes are coming to the executive branch. Are you ready to move up in your career? Are you prepared to take advantage of new job openings or trainings? Your Individual Development Plan (IDP) can help you develop skills, further your office’s mission, and achieve your career goals. DespiteRead… Read more »
Improper payments made by the federal government cost taxpayers more than $125 billion in 2014, according to the Government Accountability Office. One of the best ways to avoid these improper payments is to have stronger location tools that can help agencies fuse data from many disciplines working together to detect,make faster responses to eliminate orRead… Read more »
2016 is coming to an end – and while the Presidential election occupied a lot of our attention, the past year also brought a ton of government innovations. Seriously. Just think about the City of Hamilton, Ohio’s online jury reporting technology. Or the National Institute of Health’s research on fast-acting drugs that could change theRead… Read more »
Learn the four steps of becoming a Smart Installation.
Technology has changed and will continue to change the way government reaches out and communicates with citizens. Gone are the days when faxing forms to a central government office was the norm. Now citizens want quick and reliable services at their fingertips, on any device they choose. And they want their government agency to sendRead… Read more »
By now you’ve probably heard the rumor that the government collects a lot of data. A lot. Take this number as an example: in 2013 the total amount of data in the world was 4.4 zettabytes. By 2020, that number will rise to 44 zettabytes. To put that in perspective, one zettabyte is equivalent toRead… Read more »
If a picture paints a thousand words, a map paints a million. Maps help us analyze and derive information that shapes policies, educates us about our environments and informs decisions that affect millions of citizens’ lives. In government this ability to derive information is especially critical. Imagery analysis methods like change detection help provide criticalRead… Read more »
Yelp has transformed the way you pick a restaurant for your date night. Uber has changed the way you get around town. And now governments are embracing innovative and mobile customer service techniques as well. Some examples? The Smithsonian Institute upped their social outreach game in preparation for the opening of their new African AmericanRead… Read more »