Monthly Archives: March 2010

Think your customers/citizens are stupid? Guess who their leader is…

Providing great services and products is difficult for businesses, government agencies, everyone. It is easy to blame the customers, or the citizens, for not understanding the complexity of issues ranging from how to install your product to the need for building permits. While, to be honest, there a likely a couple of knowledge-challenged people amongRead… Read more »

Open Message to Fellow State and Local Government GovLoop Members

Approximately one month has gone by since I became “participative” on GovLoop. I became a member almost a year ago, but it took me awhile start utilizing the great opportunities available here. My background includes county, city, airport and hospital based procurement and e-procurement blended with bidding some federally funded capital projects under federal rules.Read… Read more »

NCOIC Discusses e-Discovery and Cloud Computing

Last week during its weekly meeting, the NCOIC Cloud Computing Working Group (CCWG) examined some of the legal aspects surrounding electronically stored information. With government use of cloud computing expected to grow, the group reach out to Mr. Jason R. Baron, Director of Litigation for the United States National Archives and Records Administration for someRead… Read more »

Filling Gaps in US Commerce Department Leadership

President Obama has filled two vital leadership posts in the US Department of Commerce, announcing the appointment of a new Under Secretary for International Trade, and a new Under Secretary of Commerce for Export Administration and head of the Bureau of Industry and Security. Eric L. Hirschhorn, the nominee for Under Secretary of Commerce forRead… Read more »