It is election time again in Canada. For public servants that means increased public scrutiny (real or perceived) and constant (very real) reminders about our obligations as professional, non-partisan public servants. There is something happening here My interests in civic life span far beyond the traditional left-right spectrum of partisan politics. I think that healthyRead… Read more »
In “Connecting a Samsung TV to the Internet Part 3” I had decided to reconfigure a low cost wireless router, to be a repeater bridge using the open source DD-WRT software. This was so I could plug a TV into the Internet. I was able to get the TV to “ping” the gateway, but notRead… Read more »
King County Metro Transit (WA) plans to stick with trackless trolleys when it replaces its aging fleet instead of switching to hybrids. Original post
Yesterday, April 27, 2011, President Obama issued an Executive Order: Streamlining Service Delivery and Improving Customer Service. In a nutshell, it directs agencies to develop and monitor customer service plans and measures and to solicit customer feedback to improve service. It calls for agencies to use technology to streamline customer service and to emulate practicesRead… Read more »
A new, free, daily online service — called Justia Daily Opinion Summaries — that publishes summaries of new decisions of the U.S. federal circuit courts of appeal and selected U.S. state supreme courts, is now available from Justia. Justia CEO Tim Stanley is a member of our community. According to the original announcement: “All summariesRead… Read more »
Are you in your own contracting cubicle world? Feel isolated? Sad? Then you may be experiencing Customer Withdraw Syndrome (CWS). Take a weekly dose of your customer to fight it. Sit in the customer’s office for one day per week. Create the actual solicitation in the customer’s office. Don’t just go for a visit. GetRead… Read more »
I am a true believer of the following statements: That government employee’s work for less than what they could earn in the private sector. That our best public sector employees should be compensated with the best paychecks. That pay-for-performance is a great concept that should be applied as an incentive to encourage great workplace performance.Read… Read more »
What’s more important – working to your full capacity or getting more done? Or put another way: is your boss more concerned with you looking busy or producing results. The TimeBack Management blog does a great job tackling this question with an analogy of a freeway. Oh, and remember – you can’t give 110%Read… Read more »
Last week I attended the Government Video Solutions Forum. There were panel discussions about everything from content creation to the use of video for intelligence analysis. While it was all informative, one statement really stood out as the simplest, yet most profound one made all day: If you want your outreach to be successful –Read… Read more »
When I was 17, my first proper paid job was in the public library just down the road from the Elephant and Castle. It was the first time I had come across large print books. They had their own section, and there was a huge demand for them. But though it was much more intenselyRead… Read more »