I’m an enthusiastic supporter of the adage ”go where the people go” if you want to connect with customers and service users. I believe it applies equally – if not more – in the virtual world, than the physical world. I don’t pretend to be an expert – far from it – but because IRead… Read more »
Gadi Ben-Yehuda Good Things Come in Pairs: One blog post called “Two Reasons Why Municipalities Need a Citizen Engagement Program,” and two sites with social media tools for federal agencies: HHS’s Center for New Media, and a Digital Engagement Guide. But you can break them into thirds. Actually, here’s a third: How to Write theRead… Read more »
Last year, Frank Digiammarino was one of our best-reviewed sessions at the Next Generation of Government Training Summit with his interactive discussion “Framework to Manage Your Career.” He helped lead 100 attendees through an amazing 1-hour session where he helped describe how rising leaders should think about managing their government career as well as answeringRead… Read more »
The other day I took down a notice from the communication board, took it back to my desk, and made some alterations with my Sharpie. I got the idea from Austin Kleon’s book Steal Like an Artist (which references his previous work Newspaper Blackout in which Austin uses a sharpie to black out newsprint toRead… Read more »
One of the problems with the explosion in instructional video is that watchers can confuse watching with learning. Consider the milquetoast who watches Bruce Lee movies and figures that makes him a threat, a dangerous man, legend in his own mind. Humor invariably follows when reality sets in. Learning is not just being exposed toRead… Read more »
Joan Blades emailed me a few days ago with a link to a new website we weren’t sure made us want to laugh or to cry – www.politicalscreamingmatch.com. I’ve been working with Joan lately (and Amanda Roman, Mary Jacksteit, and Barbara Simonetti) to explore how we might promote and support the launch of Living RoomRead… Read more »
How do you negotiate or strategically plan your organization’s next step as an active partner with 50,000 individuals? Ideation can help leaders focus a group, allowing them to speak in one clear and strong voice. Using the right social media tools helps bring the crowd together to brainstorm about a single topic, and then self-prioritizeRead… Read more »
One area of Gov 2.0 I really think hasn’t been thoroughly considered or adopted by many governments, including in Australia, is the process of having citizens help in the creation, exploration and analysis of data. Is it due to a lack of time, money, imagination or courage? I don’t know, but I would dearly loveRead… Read more »
According to a recent HUD Inspector General Audit, the City of Buffalo improperly used federal funds for public improvement projects such as street paving and sidewalk repairs. The audit which I learned about through a blog post by Investigative Post, addressed whether the City of Buffalo:1) administered its Community Development Block Grant (CDBG) program effectively,Read… Read more »
Was doing some research for a story I am writing over at TechPresident which had me visiting the site of Mxit, a social network built largely for mobile phones and used by urban youths in South Africa. Check out the landing page for the site (note the red circle): So, where I grew up “NeverRead… Read more »