Yearly Archives: 2013

Moving Forward: The Need to Migrate to Windows 7

Windows XP’s days are numbered. Microsoft will be terminating all support for the operating system, as well as support for Microsoft Word 2003, on April 8, 2014. This includes all security updates and fixes, leaving those with Windows XP vulnerable to security threats. Many organizations are now faced with the task of migrating to aRead… Read more »

GSA acquisition chief lays out his agenda

“By using the Federal Acquisition Service, the government could procure contracts up to 50% faster,” said Tom Sharpe. Sharpe was appointed Commissioner for the General Services Administration’s Federal Acquisition Service five months ago. He was a panelist at an AFFIRM luncheon moderated by GovLoop’s Chris Dorobek. Sharpe told Chris that last year the government obligatedRead… Read more »

Risk of Budget Impasses Rises – Plus the DorobekINSIDER’s 7 Stories

On GovLoop Insights’ DorobekINSIDER: “By using the Federal Acquisition Service, the government could procure contracts up to 50% faster,” said Tom Sharpe. Sharpe is Comissioner of GSA’s Federal Acquisition Service. He breaks down the Service’s major goals for 2013 and beyond. But Up Front: Budget Unrest on the Rise Risk of a budget impasse rises.Read… Read more »

Best Practices for Government Customer Service

Providing an exceptional customer service experience is a key element of running any organization, from large corporations to non-profits to government agencies. Government agencies have to deal with issues raised by the public every day and be able to respond to constituents in an efficient manner. While seemingly a straightforward task, customer relations is aRead… Read more »

Soliciting Feedback re: Digital Era Challenges

The Denovati Group’s primary objective is to help individuals and organizations improve their efficiency and effectiveness at leveraging social and digital technologies. To continue to maximize the value we provide through our products and services (most of which are free), we have created a 10-question survey that asks folks to identify the biggest Digital EraRead… Read more »

Cost Goes Both Ways

I was invited to view a new software product, JAPMS, Just Another Project Management System. I was in a roomful of people who had letters after their names that meant they were experienced project managers. The builders showed us screens that represented projects in multiple views, and multiple projects that rolled up into programs, andRead… Read more »

Link roundup

I find this stuff so you don’t have to: Social media record keeping for government – is it necessary? | Digital democracy, news, thinking, tips & tricks Google Reader Died Because No One Would Run It 10 Visual Steps To Self-Publishing Your Book On Amazon – ReadWrite How To Self-Publish A Bestseller: Publishing 3.0 TheRead… Read more »