From Linear to Circular: How Government ICT Procurement Can Drive Sustainability
Integrating sustainability into agency RFPs and procurement policies can help reduce the environmental impact of tech purchases. Here are some examples.
Digital Government
How to Create Accessible Websites
It’s important that websites are accessible to as many people in your community as possible. Here are some techniques that can help.
From Siloed Programs to Federated Governance: Interagency Models for Smart City Security
There’s an urgent need for federated governance frameworks to secure smart cities and interconnected infrastructure. Here are some best practices.
AI Governance in Government: Building Trustworthy Automation With Public Oversight
While many agencies are adopting AI to streamline services, few have implemented frameworks to manage AI risks. The message is clear: Effective AI governance reduces harm and helps ensures that automation serves the public good.
Understanding the Reality of Artificial Intelligence in Government
Understanding where AI succeeds in government today is critical for guiding future implementation and impact.
Regulatory Tech: How AI Is Shaping the Next Era of Compliance in Government
Artificial intelligence is revolutionizing government compliance efforts, through real-time monitoring, automated audits, and enhanced accuracy. As agencies deal with resource constraints, AI offers a strategic path forward.
From Data to Decisions: Building a Public-Sector Culture of Evidence
As public agencies face mounting demands to justify funding, improve performance, and build public trust, cultivating a culture of evidence is no longer optional. Governments at all levels can embed evidence-based practices into their operations to drive decision-making, support ongoing improvement, and deliver outcomes that matter.
Digital Twin Cities: How Local Governments Are Using Simulations to Shape Smarter Communities
Local governments are leveraging digital twin technology to build smarter, more resilient communities. By creating real-time simulations of infrastructure, traffic, zoning, and emergency response systems, cities are transforming how they plan, manage, and invest in public services — all while maximizing the value of shrinking public funds.
Embracing Human-Centered Design in Government Software Development
Human-centered design (HCD) is an IT modernization practice that incorporates tangible user feedback to ensure that technologies meet the needs of users. It prioritizes the needs, behaviors, and experiences of users throughout the software development lifecycle.
Using Incentives to Increase the Number of Survey Respondents
Offering incentives can increase the number of survey responses you receive, but some incentives are more effective than others, and there are drawbacks.