Baby Boomers place the highest expectations on local governments to solve problems. This aligns with Boomers’ engagement with local government in voting, home ownership, and participation on local boards and commissions.
Channel shift happens when people realize that they can avoid long waits at on office or on the phone by doing a quick web chat.
Sound public decision-making that embraces public participation is needed at a time when trust in government is at an all-time low. You need a diverse team to improve your practices and adapt to the next big change.
For the City of Sparks, Nevada, the first two weeks of remote work hurt a little.
The COVID-19 pandemic has taught organizations ranging from the Air Force to Dell valuable lessons about working remotely.
These tips will help agencies at every level keep their sensitive citizen data safe from major cyberthreats such as ransomare.
To serve its customers best, the Defense Digital Service (DDS) recruits for the skills and capabilities that its customers need.
Cybercriminals see new opportunities to attack agencies by exploiting unsecured cloud-based services that were deployed as part of the shift to remote-work.
If we are to innovate and grow our way out of the current COVID-19 pandemic, continued creative collaboration will be essential.
Technology is the through-line to remove barriers and engage the generations in ways that are comfortable, easy and effective for each.