There is some controversy over this ”digitalization” of diplomacy and the exposure of public leaders on Twitter. But regardless of the critics and Twitter public users, it is a fact that social media and, in this case, Twitter, profoundly impacted our lives and how we relate to the public sector.
Agencies need a way to cut IT costs, boost employee productivity, and deliver high-definition user experiences on any device. And they need to do all of that without sacrificing security. That’s a tall order, but with secure digital workspaces it’s possible.
The digital age affords government – as well as the private sector – an opportunity to look at the intersection of data, technology and the citizen experience to improve all facets of service delivery. By linking program goals, funding and outcomes we can create a more data-driven government that puts citizens first.
What’s the big deal about chatbots? Check out GovLoop’s explainer video to find out!
State and local governments are examining blockchain’s potential for accurate, secure recordkeeping due to its resistance to data modification.
Agencies subsequently need a strong data governance strategy for protecting their sensitive citizen information from cybersecurity threats.
In support of this transformation, a multi-cloud approach allows the military to deploy infrastructure that is secure and flexible for mission-critical projects.
Government has an information distribution problem. These three principles can reverse the trend, and elevate your next information campaign to the top.
By employing social intelligence, and measuring engagement, government then starts to understand their data and use is as leverage for their communication. Then by targeting the citizens they need to reach, they can provide better and more effective services.
The LAB.Ges, an innovation lab from Brazil, proposed a complex challenge: teach all of their public servants in Design Thinking. And they did it.