Investing in content services can greatly improve CX and casting a content services partner will ease your agency’s journey to better CX.
Authentication factors don’t govern security; the authentication infrastructure determines security. So what’s with all the “killing passwords” talk?
What started as a goal to improve IT support and service delivery has now become a vision for streamlining many work processes.
Even with the sudden shift of circumstance, security experts had already foreseen the eventual need for distributed, remotely applied security.
Organizations with their data houses in order, particularly these four data types, are better positioned to launch effective and equitable recovery efforts. In our current landscape, data is the single most valuable asset any government organization has at its disposal. It is crucial to guide decisions, inform policies, and improve outcomes for the public. While… Read more »
We’ve compiled a list of five killer resources you can use to help protect your agency from whatever witches, zombies and goblins may come your way.
Employee self-service can help HR professionals respond to staff expectations while contending with tight budgets and remote work.
As work and home lives tango during COVID-19, employees are tuning their schedules to the remote work rhythm that best suits them.
Online content is more prevalent than ever, and so is making sure those offerings are accessible for the hearing, mobility and visibility impaired.
Every department in a government can’t come up with different answers and survive a crisis or achieve efficient, successful operations. There must be a coordinated strategy in which a government is examining – and meeting – the desired experience for all true stakeholders through its digital infrastructure.