Dynamics of Trust: A Community-Based Perspective
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
Digital Government
AI at Scale: What’s Driving Global Adoption
Governments and institutions are no longer asking whether to adopt AI, but how to scale it for economic, operational and geopolitical advantage.
Innovation in New Jersey
In this Q&A with Dave Cole, New Jersey State Chief Innovation Officer, learn how technology and AI are helping the state deliver better services more efficiently.
Staying Productive in the Digital Age
From email to virtual meetings to Teams messaging, digital tools are essential to how government teams communicate and get work done. But when they’re not used well, they can create confusion, wasted time, and unnecessary stress. During the latest Supervisor Community of Practice, we discussed easy‑to‑apply tips with Shawn Selleck, Principal, Civinno, LLC, to helpRead… Read more »
“She Wants the Titles to Be in Red.”
Artificial intelligence (AI) can alleviate the frustrating parts of your job and augment your current abilities. But there are areas that should remain AI-free.
When AI Interprets Government Information, Authority Must Be Defined — Not Inferred
Public information — about road closures, meeting times, emergency responses, and other concerns — may be accurate, but AI’s interpretation of such communications may not be. Learn about one option to address the problem.
Breaking a Barrier to Data Accessibility: The Challenge of Too Many Data Formats
Most data today are unstructured, found in everything from Microsoft Word documents and PDFs to video and social media feeds. That array of formats makes it hard for users to collect, analyze and act upon data. It creates an obstacle to data accessibility.
From Talent Gap to Capability Pipeline: Rethinking the Future Workforce in an AI-Driven World
The future workforce challenge isn’t a talent shortage, it’s a pipeline design problem. As AI and cyber reshape work, organizations must shift from filling roles to building continuous, adaptive capability systems that produce decision-ready leaders at scale. Those who invest in integrated workforce pipelines today will define competitive advantage tomorrow.
The Drawback of Using AI to Send Work E-Mails
Many people use artificial intelligence to help them compose work emails. AI may streamline that professional task, but there are drawbacks to relying on AI-generated messages.
Using AI to Write Your Work E-Mails
Artificial intelligence (AI) can be a significant time-saver at work, but there are drawbacks when using the technology to help write work-related emails.