Digital Government

NJ Makes Applying for Unemployment Benefits Easier

In New Jersey, officials are finding ways to make the unemployment benefits system clearer, more seamless and more compassionate. It’s the result of thoughtful, agile, evidence-based modernization.

PDFs Don’t Fit Into Gov Strategies for a Modern Digital Experience

Government agencies make ample use of PDFs, but it’s an inhospitable format for low-vision users, people who use screen readers, and individuals who access government websites via mobile devices. PDFs do not, in other words, make government more accessible.