Now is the perfect moment for CIOs to leverage their skills and elevated roles to drive successful progress beginning with human-centered design.
In today’s new virtual workforce, the word “trust” sparks the need for leaders to rethink how to develop working relationships.
“The goal of the Agile approach is to develop and release working software on a more frequent basis, reducing release cycles from months or years to just weeks or days.”
As the world’s largest employer, the Defense Department’s innovation strategies can inform and improve other agencies that follow them.
Here are three steps your agency can follow to make automation comfortably fit its workforce and operate more efficiently.
Most agencies have been more innovative during the COVID-19 pandemic. But after weathering the pandemic’s first year, many haven’t charted a course ahead.
We explore the ways five state governments handled the unprecedented challenges of the COVID-19 pandemic and stayed focused on serving citizens.
When the VEO was established in 2015, the ultimate goal was to listen to veterans’ voices. The office strategically deployed core CX capabilities.
As opposed to applying office expectations to the remote world, new expectation-setting can go a long way in an arena where the rules are yet to be written.
Becoming a data-centric organization means the BBC could re-engage audiences, but could potentially be a liability if it failed to secure sensitive data.