Let’s be honest. Most government websites are static and stale. Wouldn’t it be nice if they were more… conversational? Take a closer look at government’s first conversational website.
Everyone has great ideas for how to incorporate mobile applications into an application environment. They all start from user feedback, modernization efforts, or digital transformation. But when does that application need mobile capabilities and accessibility from multiple devices?
Employee-initiated spending involves any purchase an employee makes on an agency’s behalf without a traditional purchase order process.
We are pursuing four pillars of reinvention for a citizen-centric government: culture, working as one, the citizen experience and digital transformation.
Governments can catch up to the private sector by modernizing their online services, web presence and communications strategies.
Chatbots are emerging as the next paradigm shift in digital communication for government. But which system provides the most value: search-based or guided interaction?
Cloud isn’t one-size-fits-all for governments. State and local agencies, for example, often have distinct budgets, needs and workforces.
How can you minimize your customers’ misery and make the government website experience more delightful? Read on for some tips.
Organizations with multiple cloud environments are repeatedly losing track of where their data resides and what walls are surrounding it.
Onions have multiple layers and can make people cry. IT modernization is similar as it unfolds in stages and can cause tears if handled recklessly.