Citizens now expect the same types of services from government agencies as they do from their banks, favorite stores and other businesses. Agencies must treat their constituents as longterm customers by keeping up with trends in communication, technology and mobile connectivity. Learn how knowledge management strategies and tools can help.
Learn how experts are successfully using digital services to improve constituent experiences.
Federal spending on information technology would increase 1.7 percent to $95.7 billion in fiscal 2018 under President Donald Trump’s budget proposal — up from $94.1 billion this year.
Implementing new digital solutions within your agency can be difficult, but it is necessary to keep up with constituent and employee demands. Learn more about how to overcome the challenges of digital transformation at your agency with GovLoop Academy’s recent training.
White House memorandum OMB 17-22 challenges federal agencies to “create a lean, accountable, more efficient government” by scrutinizing processes, eliminating redundant programs and reducing the federal workforce. What’s more, it requires a plan for these initiatives in less than three months. In a recent post, we discussed agencies’ need to adopt enterprise content management (ECM)… Read more »
How to turn the impossible into the possible.
Learn how Las Vegas and Denver are tackling digitization.
What is your agency’s technology plan?
Today, government communications jobs are so much more than just writing press releases and talking to reporters.
Federal agencies can confront federal reforms by strategically adopting new technologies. A single enterprise information platform for managing content, processes and cases can streamline workflows. That saves agencies time and money, without having to reduce staff. In fact, an effective enterprise content management (ECM) system can actually increase your worker’s efficiency.