Turning Records Into Insights: AI Expands the Power of Content Management
In this video interview, Laserfiche’s Andy MacIsaac and Alex Wong discuss how agencies can use AI to increase productivity and generate actionable insights.
Digital Government
Why Federal Identity Programs Stall at App Onboarding
Federal identity app onboarding is where most ICAM programs stall. Learn why the bottleneck happens and how to fix it before the June 30 deadline.
Oklahoma Links Modernization and Outcomes
Government agencies face many challenges, e.g., take advantage of AI and other new tech, do more despite limited resources, overcome legacy IT, close employee skill gaps and strengthen cyber defenses. Dan Cole and Tai Phan, who lead Oklahoma’s new IT strategy, discuss its key elements — and why it may be a model for other… Read more »
When AI Sounds Right but Isn’t
AI readiness in government requires more than prompt training. It requires human judgment — the ability to verify AI responses and establish and maintain responsible AI practices that are essential for better decision-making.
AI Will Not Improve Municipal Field Dispatch Unless Cities Define the Work First
Cities exploring AI for municipal field dispatch need clear work definitions, reliable data, approved operating rules, deployment planning and measurable outcomes before AI can improve urgent field-service response.
Innovation in New Jersey
State and local agencies are looking for innovative solutions to address their financial and other challenges. Dave Cole, NJ’s Chief Innovation Officer, discusses how agencies can use AI and other technology to improve operations and deliver services more efficiently.
Operational Efficiency Is a Public Safety Imperative
Technology should support officers, reduce administrative burden and help keep personnel focused on public safety instead of paperwork.
From Alignment to Synchronization: The Missing Layer in Government Transformation
In today’s AI-enabled environment, alignment alone is no longer enough to sustain consistent outcomes. Synchronization is the next phase.
It Takes a Village: Why Government AI Attribution Cannot Be Solved Alone
A complex IT ecosystem helps ensure that AI models correctly interpret government communications and pass along accurate info about updates, alerts and other public matters. Part of that ecosystem is technology that can attribute what data the AI pulls from what source, and when.
How AI Is Quietly Reshaping Government Teams and What Leaders Are Getting Wrong
AI is being treated like a tool instead of what it actually is: a capability that should be embedded into how work gets done. The organizations seeing real results aren’t the ones experimenting the most. They’re the ones aligning AI to mission outcomes, operational workflows, and decision-making.