Six Words of Advice for the U.S. Digital Service

Six words of advice for the U.S. Digital Service As I mentioned, I was away last week. One of the announcements that came out: The release of the U.S. Digital Service and the Digital Service Playbook.  U.S. Digital Services Playbook: The American people expect to interact with government through digital channels such as websites, email,Read… Read more »

Digital Innovation for Your Original Mission

This case study is excerpted from our latest free guide, The Future of Digital Public Services. For the full case study, and many more like it that explore how digital services can transform your agency, download the guide here. As with many public-sector agencies, the Agriculture Department’s National Resource Conservation Service (NRCS) is looking forRead… Read more »

Stop Managing by Hours

On GovLoop Insights’ DorobekINSIDER: Technology is an enabler. It gives us the ability to harvest big data, mobilize in ways unknown to previous generations, and shows us the means to improve every aspect of society. But that’s all. It just gives us the means, not the action. Find out how to take the next step.Read… Read more »

Unlocking the 3 Powers of Digital Public Service

According to the White House’s fiscal year 2015 budget document, the federal government’s IT spending will be cut by $2.4 billion. State and local level cuts reflect an even sharper decrease in IT and support service budgets. Contrast that to IT spending in the private sector, which is predicted to increase by nearly 4 percentRead… Read more »

New VA Chief Wants to Fire More Employees

On GovLoop Insights’ DorobekINSIDER: The U.S. Department of Veterans Affairs’ Center of Excellence on the Medical Consequences of Spinal Cord Injury is lucky to have Center Director Dr. William A. Bauman and Associate Director Dr. Ann M. Spungen on their team. For their work, Dr. Bauman and Dr. Sungen have been named finalists for theRead… Read more »

How to Build Partnerships the Right Way

In government, we often talk about the importance of building public-private partnerships. In San Jose, they aren’t just talking about building partnerships – they’re actually doing it. The Silicon Valley Talent Partnership, a facilitator of public private partnerships, is working on ways to leverage Silicon Valley’s highly skilled constituents for volunteer efforts to address someRead… Read more »

VA Referrals to Private Doctors

On GovLoop Insights’ DorobekINSIDER: In government, we often talk about the importance of building public-private partnerships. In San Jose, they aren’t just talking about building partnerships – they’re actually doing it. We talk to the woman making it happen, Lea King. You can find all of our programs online: DorobekINSIDER.com and GovLoop Insights at http://insights.govloop.com.Read… Read more »

DHS Hacker Threat Info Unveiled

On GovLoop Insights’ DorobekINSIDER: Did you ever play the game telephone as a kid? It was one of my favorite games, because no matter how hard you tried, the message always got muddled somewhere along the way. Messages from government leaders can also run the risk of a telephone esq misunderstanding. We look at someRead… Read more »

7 Ideas for the U.S. Digital Service

This week it was announced that the U.S. federal government is creating a U.S. Digital Service team led by Mikey Dickerson with a goal to “improve and simplify the digital experience that people and businesses have with their government.” Personally, it’s exciting to hear about the announcement of this division (with some decent staffing fromRead… Read more »