Essentially Non-Essential – How to deal with the monikers when gov reopens

We’ll say it as many times as it takes: “You Are Essential!” Yes, you heard us. Every federal employee is essential. That’s why GovLoop launched the You Are Essential campaign. (To join in and get some sweet swag click here.) But the “You Are Essential” mantra doesn’t change the fact that some people were requiredRead… Read more »

3 Customer Personas Your Customer Service Department Should Be Ready For

Knowing who your customers are is essential to having any successful business venture. I’m not talking about knowing their names or their locations (those are important) but knowing what makes them tick and their personalities is far more valuable. In our recent report: The Customer Service Playbook for Government, we go through all the waysRead… Read more »

Big Data, Small Carbon Footprint

Moving from paper-based systems to digital solutions can improve productivity, increase efficiency of employees and reduce waste and error. Despite these benefits, a shift to digital done incorrectly can have detrimental impacts on the environment. Elements of virtualization such as data centers, processors, and globalized supply chain transportation systems can create a large carbon footprintRead… Read more »

On the move – Gov Communication Conference Gets Pushed Back

The government shutdown has sucked up all the oxygen surrounding the federal government. It’s impossible to focus on engaging stakeholders and federal communication best practices when hundreds of thousands of feds are furloughed. But communications best practices are essential. When agencies return to full capacity they will need to know the best ways to engageRead… Read more »

NASA and Google Quantum Computing Partnership

Google and NASA recently produced a documentary (6 mins long) around their new quantum computing partnership. I, by no means, am a quantum physicist, but this technology theoretically has the ability to turn “big data” into MASSIVE data with only a fraction of the processing and energy of a standard computer. My biggest takeaway fromRead… Read more »

Shutdown + Debt Ceiling = Trouble – Plus the DorobekINSIDER’s 7 Stories

On GovLoop Insights’ DorobekINSIDER: We are now on day 14 of the government shutdown and for furloughed feds the financial impact is really starting to sink in. There is still no clear answer on whether or not feds who are furloughed will receive back pay. So for now, furloughed feds have to brace for theRead… Read more »

The Power of a Performance Requirements Summary for Acquisition Success

GovLoop and Integrity Management Consulting are proud to present a 12-part series called “Conscientious Contracting: A Thoughtful Approach to Acquisition and Program Management,” that aims to address common challenges and achieve new efficiencies in government procurement. In our resource guide titled, “Addressing the Complex Challenges Facing Today’s Acquisition Professional,” one of the critical success factorsRead… Read more »

How does the game theory apply to the shutdown?

“Some portray it as a Manichean struggle between good and evil. Warren Buffett says it’s “extreme idiocy.” I’d like to recommend another way of looking at the government shutdown and the looming battle over the debt ceiling in Washington. It’s a game, played by flawed-but-not-crazy human beings under confusing circumstances. In other words, it’s anRead… Read more »

#GovShutdown Reader – Day 10: Plus the DorobekINSIDER’s 7 Stories

On GovLoop Insights’ DorobekINSIDER: Something’s gotta give. A new survey finds federal CFOs and their staffs have only enough time, money and know-how to do the basics around financial management. Ouch. So what can they do to ease their burden? Insights from Grant Thorton. GovLoop’s DorobekINSIDER #GovShutdown Reader – Day 10: The Washington Post: HowRead… Read more »