Although manned space flight has taken a temporary hiatus for NASA, there are still plenty of cool initiatives in the works at NASA. Last week NASA launched a new rover that will head to Mars for exploration. The rover weighs one ton, has a robotic arm, drill, video camera and equipment to explore soil andRead… Read more »
It’s officially Open Season, and it’s time to review your health care plan and determine if is still meeting your needs. What exactly is Open Season and why is it important? We want to shed some light on this time of year by giving you the in’s and out’s of Open Season. To start ourRead… Read more »
Try this. Think of something in your life right now that you see as a limitation or challenge. It could be something at work, home, part of your personality, or something out of your control – and isolate this challenge in your mind. Pause here for you to think of this challenge – – –Read… Read more »
I just got done with reviewing a number of applications to the SBA Apps for Entrepreneurial contests. Lots of cool applications and the results will be forthcoming in a few weeks. It’s my first time judging so I thought I’d give some feedback from the perspective of a judge for those applying to other appsRead… Read more »
This week, Code for America launched the “Change by Us” initiative in Philadelphia. Change By Us allows citizens to share ideas, projects and resources to dive change in their cities and neighborhoods. The falls under a free and open license, so it is available for any city to pick up and implement. The Code forRead… Read more »
Notes from 5 minute talk at PS Engage Before the tool….stop chill out and think -Who you are communicating with (target audience – be specific) -Why are you communicating with them? (what outocme do you want or why bother) -One or 2-way communication? (Tell them stuff or hear what they want) -How do you getRead… Read more »
Notes from PS Engage 5 minute talk on Agile Lean Startup, Strum – all types of agile work Teams that are self-organizing, incrementing, and delivering on short feedback loops Get results quicker – take big deliverables and break them down. Fail fast, fail often – if delivering in 2-3 weeks, if fail much smaller dealRead… Read more »
A new app has been released that identities health inspection records at restaurants in California. Government Technology reports that the new app in Sacramento allows consumers to check out health inspection scores at local restaurants. Called “Sacramento County Food Inspections,” the app shows a person’s current location in Sacramento County, Calif., and the nearby retailRead… Read more »
Lessons from Alan Silberberg’s presentation on “Storytelling” Tell your story-simple -quickly -know your audience How to get to Yes -Don’t take no for an answer -Tell the story so you get buy in -Use examples from outside your group -Tie to real world examples/case studies So much information – choose the data points that supportRead… Read more »
Last Thursday (11/17), GovLoop and RightNow hosted a training webinar on “Government Customer Service Mandate – Are we better off?”. During the training we discussed the lessons learned from building agency customer service plans and took a look at the future of government customer service. Below please find key resources related to the training session:Read… Read more »