January Online Training Opportunities
Check out our free online professional development training opportunities for January.
Unleash Policy Success & Craft Effective and Implementable Policies
Putting policy analysis into your policymaking empowers you. You are better able to make well-informed, evidence-based decisions, and enhances the likelihood of achieving desired policy outcomes.
Travis County Makes Audits Less Taxing
Travis County, Texas, is legally required to audit its property tax refunds, but a heavier workload (and no additional resources) made that increasingly difficult — until the auditor’s office implemented a new automated analytics tool, that is. Processing time has plummeted by 91%, among other dramatic achievements.
Trust Is a Key Theme for Government in 2024
From learning to trust how artificial intelligence (AI) will handle data and provide insights to implementing zero-trust architectures for cybersecurity to building citizen trust with better customer service, agencies are more focused than ever on delivering trust as part of their services.
Where Data Can Take You
Both qualitative data (what people think and feel) and quantitative data (what you can measure and count) can shed light on employees’ experiences on the job. An innovative team in the Department of Veterans Affairs (VA) is collecting and analyzing both types of information to help make the VA an even more welcoming place to… Read more »
The Complications of Cloud Security
Discover some of the challenges agencies are facing while meeting security, governance and compliance requirements.
Step Up Your Cyber Disaster Recovery
Learn how agencies can fight back against a rising tide of cyberattacks.
An End-to-End Approach to Cloud Security
Learn how code-to-cloud can safeguard your agency from the start.
Step Up the EX Through Learning
Professional development opportunities can improve an employee’s overall work experience, but the benefits of career education are even more far-reaching. And mentorship makes a big difference.
5 Keys to Cross-Agency Collaboration in 2024
Collaborative technology allows employees, wherever they’re located, to communicate and work together effectively. Four elements of collaborative tech are needed: unified communications, conferencing ability, strong security compliance, and collaboration endpoints.