Three Key Questions for Being an Authentic Leader
Authenticity starts with knowing yourself — your values and your gifts. Here’s how to build your authenticity at work.
5 Biggest CX Barriers Unveiled
This is a quick recap of the December 12 CX CoP session.
The Pitfalls of Building Your Own Generative AI Solution
The allure of building your own generative AI applications may be irresistible — but it’s not as straightforward as it seems.
Provide a Modern Employee Experience
Are outdated HR processes making it harder to recruit younger employees? Here are some ways digital workflows can help.
Improved Operations, Smarter Government: AI-Powered Automation to Enhance IT and Application Delivery
AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
The Right Connections for Agency Recruitment
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
Additional Guardrails for AI use in Government
Any use of AI or automation in government, particularly as it relates to benefit determinations or claims, needs to be accompanied by policy guardrails that create strong disincentives for improper denials of claims for benefits.
How to Secure Your Network Identities
Cloud computing can present identity-related risks that agencies aren’t ready for. They need visibility into their network’s security, the ability to be proactive rather than reactive, and the tools to respond before, during and after a cyberattack.
The Impact of a Multi-Generational Workplace
Mika Cross, Workplace Transformation Strategist, and Jeffrey Vargas, President and CEO of Generationology, LLC, discuss a multi-generational workforce in this edition of “Management Minutes with Mika.”
Automated Licensing Helps Wisconsin Get to Work
A new program in Wisconsin, called LicenseE, has vastly shortened the wait times and hassle associated with processing of applications and renewals. Now, people receive their licenses in under a week, on average.