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Analytics, Citizen Engagement, State and Local

How Communities Are Using Data to Address Inequities

Evidence-based policy can help state and local agencies identify and mitigate systemic harms to better serve their communities.

June 11, 2024
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John Monroe
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Tags: 2024 State and Local Guide, data, environmental, Equity, Public Health, transportation, zoning

Cybersecurity, State and Local

How State and Local Government Can Bolster Election Security

In an age of mis-, dis-, and mal-information, election officials need the public to believe they’re doing all this securely, because election integrity isn’t just about accurately counting votes.

June 10, 2024
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Candace Thorson
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Tags: 2024 State and Local Guide, election security, fortinet

Citizen Engagement, Digital Government, State and Local

An Engaging Strategy for Audience Outreach

Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success — more than click and open rates — and data to benchmark against.

June 6, 2024
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Candace Thorson
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Tags: 2024 State and Local Guide, data, engagement cloud, Granicus

Cybersecurity, State and Local

5 Ways to Improve Cross-Government Cyber Collaboration

Cyber criminals don’t care about jurisdictional borders. Governments need to collaborate to keep everybody safe. Here’s some advice on how to do it.

June 6, 2024
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Susan Kirby-Smith
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Tags: 2024 State and Local Guide, collaboration, cyber

Employee Experience, Human Resources

The Top 4 Trends Shaping Public-Sector Recruitment

In 15 years or less, the US will be facing severe labor shortages. The public sector needs to prepare. Here are four trends to consider.

June 6, 2024
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Jerry Cooney
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Tags: agile hiring, artifical intelligence, data-driven, demographics, Featured Contributor, government, Hiring, hybrid work, innovation, jobs, recruitment, remote work, skills-based hiring, trends

Leadership, Workplace

Fostering Inclusive Leadership in Federal Technology Initiatives

Diversity and inclusion aren’t just buzzwords — they’re critical for success. Here are some tips for fostering inclusive leadership.

June 5, 2024
Max Aulakh
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Tags: Diverse, Featured Contributor, leadership, technology

Cybersecurity, Policy, State and Local

The Case for Centralizing Cybersecurity in Local Government

Cyberattacks should serve as a wake-up call, but organizations don’t always act. Here’s the case for centralized cybersecurity.

June 5, 2024
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Scott Mastellon
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Tags: centralized cybersecurity, Cyberattacks, Featured Contributor

Leadership

Life as an “Acting” Leader: Managing Stopgap Leadership Change

Stopgap staffing is by definition done so quickly that there often is little attention given to its organizational impacts — and there are many.

June 4, 2024
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Nina Kern
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Tags: change, Featured Contributor, jobs, Leadership change, Leadership Transitions, promotions, Staffing

Citizen Engagement, State and Local, Tech

A New Type of Agency: Agile and Anticipatory

It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach. The right implementation can help.

June 4, 2024
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Susan Kirby-Smith
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Tags: 2024 State and Local Guide, CX, servicenow

Career, Communications, Employee Experience, Leadership, Well-Being

(Re)Building Trust: Coming Back From a PR Crisis

When public-sector leaders make mistakes that erode constituent trust, they must own up to their errors and begin the slow process of rebuilding the public’s faith in government.

June 3, 2024
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Amy Cloud
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Tags: crisis management, Featured Contributor, leadership, personnel policy, transparency in government, trust

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