Posts Tagged: ROI

Training Evaluation: The Best Ways to Assess Success

You know how somebody with a hammer sees everything as a nail? After a dozen years measuring and assessing the impact of workforce training, I now have a hard time not seeing things from the perspective of the training evaluation models I use in my day-to-day work. When a situation arises that involves some sort… Read more »

Creating Engaging Training Videos That Will Still Be Useful in 5 Years

Since entering the public sector 10 months ago, I’ve been exposed to a wide swath of education materials used for training employees and getting the word out about new programs and services. I’ve been impressed with the creative ways videos have been used for ads and informational videos, but there is a severe lack of… Read more »

10 Steps to Measuring Social Media ROI

Last week I was able to present at the Obtaining Value and Insight With Social Medial Analysis event hosted by IBM Analytics Solution Center. The abstract for the event was: The internet is in a second wave of innovation. At the turn of the millennium, we saw a technology-driven, website-centric new-world-order. We are now part… Read more »

FOSE 2011, plus ECM’s Benefits To Your Agency

Last week as I walked the exhibition hall at FOSE 2011, I was amazed at how much innovation is aimed at making our United States Government (the greatest in the world) even better. I had some great conversations with government employees, consultants, and vendors who are trying hard to make agencies more efficient, more effective-in… Read more »

A solution to “not enough time”

Rachael Happe, groundbreaking co-founder of The Community Roundtable, has just written an incredibly important post entitled, Communities – The New Strategic Imperative. I urge you to read and consider it. Some managers and executives I know have expressed what I’ll characterize as desperation at the speed at which things are running, and the fact that… Read more »

Retain User Adoption consultants beyond the initial contract to sustain ROI.

This article was previously published on Tri Tuns blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see a… Read more »

Retain User Adoption consultants beyond the initial contract to sustain ROI.

This article was originally published on Tri Tuns Blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see a… Read more »