Get Better AI Outcomes Through Information Governance
In this video, Iron Mountain’s Fred Pulzello and Ronald Sodano discuss how better information governance can strengthen AI strategies.
Artificial Intelligence
The AI-Driven Tools That Transform Service Delivery and Workflow Efficiency
In this video interview, Luke Norris with Granicus discusses how agencies can deploy new AI technology to enhance service delivery and internal operations.
Agentic AI Brings Greater Situational Awareness to Physical Security
Agencies use an array of technologies to protect their facilities and campuses, including cameras, access control systems, and notification and dispatch systems. In theory, those systems enable security staff to conduct continuous surveillance and to detect and respond quickly to potential risks. The problem is one of scale: Agencies can have hundreds or even thousandsRead… Read more »
Big Data: Remember Me?
Given the amount of data that we now generate, the term “Big Data” seems to be an insufficient description, especially since AI needs so much of it.
The AI Risk Gap: Why Technology Adoption Is Outpacing Decision Readiness
Agencies are confronting an AI risk gap between technological capability and institutional decision readiness. Closing the gap enables responsible innovation.
Governance Before Algorithms: What the ARMA 2026 InfoGov Summit Taught Us About AI’s Future in Government
Approaching AI with governance as the starting point, not an afterthought, will reduce risk, increase transparency and improve service delivery.
Why Social Media Breaks Down When AI Becomes the Reader
Social media platforms are increasingly being treated as authoritative inputs by artificial intelligence systems. But they were never designed for that role.
Closing the AI Skills Gap in Government: A Practical Path for State and Local Workforce
State and local governments encounter unique challenges when implementing AI technology. Practical, mission-related workforce development efforts can have an outsized impact in addressing these obstacles.
Improving Decision Velocity With AI-Native Platforms
Critical decisions require analyzing massive volumes of data and strict compliance requirements. Agencies need help to speed up the process.
Extend Identity Management Discipline to Agentic AI
Government leaders see AI-based agents as powerful collaborators that can work alongside humans to improve efficiency and advance missions. However, agentic AI introduces new security and identity challenges at scale that traditional identity and access management solutions, built primarily for human users, are not designed to address or govern. Identity and access management solutions canRead… Read more »