To keep pace with these growing data demands, agencies are increasingly supplementing human intelligence with artificial intelligence (AI).
At this point, it’s widely understood that emerging technology is changing how government — and the world, for that matter — operates. Sometimes the advancements feel like a flood.
At a recent roundtable with Genesys and GovLoop, we heard from several experts in the field of automation and artificial intelligence. These leaders, as well as many public servants in the room, shared their experiences with AI and chatbots.
Artificial intelligence is the ability of computers and algorithms to learn on their own to perceive things around them and to act using data.
Outdated IT networks can’t fully reap the benefits of new technologies like mobility, cloud, social networking and big data analytics. But without those modern tools, the joint forces are limited in their ability to serve the men and women who protect our country and its citizens.
Government content now comes in a wide variety of digital formats ranging from photos to satellite imagery to surveillance video and social media. Digital content services platforms can help agencies effectively manage their new, unstructured digital content.
An effective, planned change management strategy can minimize resistance, increase engagement, improve performance, reduce cost and enhance innovation.
As career civil servants, it’s important to become aware of your brand. You are your own brand and it’s up to you how you build, maintain, modify, and enhance it as you grow in your career.
Jeanne Holm, Deputy Chief Information Officer of the City of Los Angeles, explained some of these advancements to kick off GovLoop’s virtual summit.
With the increase in technological innovation, agencies are looking for new ways to increase citizen engagement and satisfaction. Investing in artificial intelligence (AI) and chatbots may be a way to transform the way organizations interact with citizens.