Turning Records Into Insights: AI Expands the Power of Content Management
In this video interview, Laserfiche’s Andy MacIsaac and Alex Wong discuss how agencies can use AI to increase productivity and generate actionable insights.
Artificial Intelligence
When AI Sounds Right but Isn’t
AI readiness in government requires more than prompt training. It requires human judgment — the ability to verify AI responses and establish and maintain responsible AI practices that are essential for better decision-making.
AI Will Not Improve Municipal Field Dispatch Unless Cities Define the Work First
Cities exploring AI for municipal field dispatch need clear work definitions, reliable data, approved operating rules, deployment planning and measurable outcomes before AI can improve urgent field-service response.
Innovation in New Jersey
State and local agencies are looking for innovative solutions to address their financial and other challenges. Dave Cole, NJ’s Chief Innovation Officer, discusses how agencies can use AI and other technology to improve operations and deliver services more efficiently.
Operational Efficiency Is a Public Safety Imperative
Technology should support officers, reduce administrative burden and help keep personnel focused on public safety instead of paperwork.
Protecting the Pentagon: 7 Steps to AI Resilience
Government leaders face a dual challenge: the rising threat of AI-driven cyberattacks that call for stronger cyber defense, and DoW’s expanding use of AI. To manage AI securely and effectively, agencies should take seven actions.
From Alignment to Synchronization: The Missing Layer in Government Transformation
In today’s AI-enabled environment, alignment alone is no longer enough to sustain consistent outcomes. Synchronization is the next phase.
It Takes a Village: Why Government AI Attribution Cannot Be Solved Alone
A complex IT ecosystem helps ensure that AI models correctly interpret government communications and pass along accurate info about updates, alerts and other public matters. Part of that ecosystem is technology that can attribute what data the AI pulls from what source, and when.
The Smart Way to Integrate Agentic AI Into Digital Workflows
In this video interview, Nintex’s Niranjan Vijayaragavan discusses how agencies can integrate traditional and agentic AI-based automation.
How AI Is Quietly Reshaping Government Teams and What Leaders Are Getting Wrong
AI is being treated like a tool instead of what it actually is: a capability that should be embedded into how work gets done. The organizations seeing real results aren’t the ones experimenting the most. They’re the ones aligning AI to mission outcomes, operational workflows, and decision-making.