OK, holidays are nearing an end; and I’m back to thinking about government communications and customer service. What a year it’s been! Great progress in some areas, like social media. Modest progress toward our long-time goal to make top customer tasks easier to find and use. Not much progress at all (in fact, slippage) inRead… Read more »
Hallo, My Love America, liebes Let`s Move Team international,, wir, unsere Let`s Move Group haben 2010 viel erreicht. Ich bedanke mich ganz herzlich bei allen Beteiligten in den vielen Ländern. Besonderen Dank gilt dem Präsidenten der USA Barack Obama und der First Lady Michelle Obama, unserer First Lady Bettina Wulff, unserem Europaabgeordneten Dr. Dieter Lebrecht.Read… Read more »
This morning, the White House new media team tried something a bit different: live questions and answers on Twitter, with Roberts Gibbs (@PressSec) replying to users with their @ handles. I was happy to be one of them. I wrote up a quick story using Storify, the online media curatio tool, but I can’t embedRead… Read more »
Dear Santa, I’ve been pretty good this year. I completed a year of public service through AmeriCorps, I started Graduate School at Syracuse University’s Maxwell School, and I moved out of my parents house. So, this year I am not asking for much, just that the City of Syracuse become a beta city. “Beta City”Read… Read more »
The Oregon Citizens’ Initiative Review (CIR) is a recent, notable, law-related, citizens’ participation effort. The CIR convenes a representative group of Oregon citizens to devote one week to learning about, deliberating about, and voting on a proposed Oregon ballot initiative. Statements expressing the group’s votes, and the stated reasons for their votes, are then includedRead… Read more »
Citizen Engagement at NASA View more presentations from Nick Skytland. NASA Ames will be hosting a Tweetup February 11, 2011! The event will provide NASA Twitter followers the opportunity to speak with scientists and Center leadership. The Tweetup will include a “meet and greet” session to allow participants to mingle with fellow Tweeps and someRead… Read more »
With a population of less than 5,000 and a median household income of around $50,000, Manor, Texas, is an unlikely place to find the cutting edge of government e-participation technologies. But thanks to a young and enterprising Assistant City Manager (Dustin Haisler, now of Spigit), Manor has attracted significant investment from a variety of firmsRead… Read more »
If you’ve ever watched the awards ceremonies, they usually save the Best Movie or Best Actor and Actress until the very end…so my colleagues at GovLoop have covered the best of everything in 2010 on GovLoop and beyond…with the exception of blogs and forums. So we thought we’d leave the best for last. What IRead… Read more »
Research Web 2.0 finds its payday (12/10/2010) – McKinsey survey of 3,249 executives finds companies using the Web intensively gain greater market share and higher margins. Majority of respondents using the Web say their companies enjoy measurable business benefits such as increased speed of access to knowledge, reduced communications costs, and increased customer satisfaction. http://www.mckinseyquarterly.com/Organization/Strategic_Organization/The_rise_of_the_networked_enterprise_Web_20_finds_its_payday_2716?pagenum=2Read… Read more »
Today was “an important day for the American people,” said Commerce Secretary Gary Locke as he announced that he had delivered the 2010 Census results to the President under a congressional mandate – something that has happened “only 22 times before” in our nation’s history. Here are snippets of Secretary Locke’s remarks: – achieved aRead… Read more »