Leadership

Facebook As a Social Media Tool

Facebook has developed apps for business and government to make it easy to use as a channel for individuals and business/government to provide and exchange information. Does it work? Yes – but it’s not magic. Creative design and vibrant content are required. Here’s illustrations of an innovative approach – one by business and one byRead… Read more »

EPA’s Public Participation Guide

The U.S. Environmental Protection Agency (U.S. EPA) is proud to launch the “Public Participation Guide“, an international public participation toolkit. It is a resource for agencies and organizations to help develop, plan for, and implement programs that engage the public in environmental decision-making. U.S.EPA has worked on developing this guide since 2009, initially for useRead… Read more »

Disruptive Technologies — why Netflix and Southwest Succeed

Disruptive innovation is having a HUGE impact on how you do your job — think cloud computing and military drones. But what is disruptive innovation… and how can you be at the forefront rather than being run over by it? Bill Eggers is responsible for research and thought leadership for Deloitte’s Public Sector industry practiceRead… Read more »

PMP Exam Tip – Always use the PMBOK Guides’s approach when answering PMP Exam sample questions

There is a bit of a disconnect that PMP Exam takers report as they are preparing for the exam. Because you must be an experienced project manager to take the exam, you bring years of experience in managing projects and using tools & techniques with you. Often, these are based on company internal project managementRead… Read more »

The Golden Rule of Government

Premise #1: Government exists to solve collective problems with greater efficiency and effectiveness than is possible by any one citizen acting alone. Premise #2: Citizens generally do not have an ability to opt-out of their government due to practical considerations like jobs, family, property ownership, and immigration restrictions. Premise #3: Public servants accept, on someRead… Read more »

7 Antidotes To Public Apathy

Dave Meslin is an interesting activist from Toronto Canada who describes himself as a “professional rable-rouser”. I love the title as we truly need more folks like Dave questioning how government operates. A common thought given the few number of people that attend public meetings or even bother to vote is that members of theRead… Read more »

Sales Culture

The discipline of sales does more than provide the funds that power the organization. The skills developed in the practice of sales have a far-reaching effect on the organization. Sales as Change Agent The fastest way to change an organization’s culture is to change what customers buy. Communication The skill to enlarge influence is communication.Read… Read more »