Miscellaneous

Guts and Ingenuity

Candidates for election will do anything, at times, to get noticed. Royal Barber of Sylvania Township in Ohio came up with an idea I would have never thought of. He placed the names of his rivals for the township trustee position on Halloween tombstones in his yard. Naturally, one of his opponents did not findRead… Read more »

What if the rules were re-written to compel the minority party to run the Ethics Committees?

In the real world, few Sheriffs police the general populace. Logic would contend that the few could/should be empowered to police the many. An incomplete thought but worth thinking about in light of all the hype the media gives to wayward MoC’s that rarely results in official Congressional sanction by Standards of Conduct. Comments welcomeRead… Read more »

A Comprehensive Test Strategy for Internet Explorer 6, 7 and 8

I published an article at ClearType Press – take a look and please share your thoughts in the discussion: A Comprehensive Test Strategy for Internet Explorer 6, 7 and 8 http://cleartypemedia.com/press/2009/10/test-strategy-for-ie6-ie7-ie8/ In this article, I’ll show you how to install multiple, legitimate versions of IE to speed up testing by taking advantage of two no-costRead… Read more »

Member of Week – Meagen Ryan – Rock Creek Strat Marketing

I first got introduced to Rock Creek Strategic Marketing during Gov 2.0 Camp when I met a rad dude named Scott Johnson. His team helped me out with a new slick GovLoop banner and generally awesomeness and also introduced me to some of his great staff like Meagen Ryan who we are featuring as GovLoopRead… Read more »

Ideas to Improve Federal Acquisition and the Better Buy Project

From The Acquisition Corner This week saw the launch of the Better Buy Project, a joint project of the National Academy of Public Administration and the American Council for Technology-Industry Advisory Council in conjunction with the General Services Administration. According to the website: …The acquisition process represents one of the most important areas of collaborationRead… Read more »

Empathy vs. Sympathy – Customer Service Week Diatribe

As part of the “celebrations” of this week, Customer Service Week, I am attending various Customer Service related webinars. Whenever I attend similar functions, I get extremely agitated by the constant pounding of the use of empathy; and the term is used incorrectly. I have been in Customer Service for the last 22 years. InRead… Read more »