Join GovLoop and our partner IBM to learn how to use analytics to boost efficiency and cut costs in our next GovLoop training on 9/8 at 2pm – RSVP **************************************************************************************************************************************** I remember the first time I got excited about statistics. I was in an introductory to statistics class and was taught how to use SPSSRead… Read more »
No – that’s not the leftovers from Hurricane Irene. Those are the Winds of Change you’re feeling. The pieces for building an exciting new vision of government customer service are swirling around us – do you see them? Everything’s starting to converge…ideas, leadership, support from the top. We’re on the verge of a customer serviceRead… Read more »
As Hurricane Irene has now passed through New York, the most common terms I’ve heard in response sound something like “overhyped” and “underwhelming.” (All in all, that’s probably a good thing; the opposite would be much, much worse.) With that lens, however, we risk glazing over the nitty gritty of the weekend — that is,Read… Read more »
This month, San Francisco’s Bay Area Rapid Transit system disabled service in an effort to thwart protests organized by the group Anonymous. Although cell phone service was only disrupted for a few hours, experts are debating whether BART violated the first amendment or were simply acting in the public safety. BART officials point to theRead… Read more »
After a weekend that saw the Eastern U.S. get hammered by Hurricane Irene, a number of government entities have stepped up their communications in order to reach the public. The advent of smart phones has made it possible for many people to use their phones to continue to get information during disasters, making online updatesRead… Read more »
The New York Times Insight Group recently came out with this really fascinating research on the Psychology of Sharing. Lots of super interesting stuff here, but one section that really interested me are these 6 personas of sharers: The New York Times study found there are six sharing personas for online fans. Understanding these differentRead… Read more »
Members of the GovLoop team recently attended the 2011 Esri User Conference located in beautiful San Diego, California. The conference hosted over 16,000 GIS users including a strong government user community. Here is our first installment of a multiple-part video series. This interview series focuses on how government is using GIS. We had the opportunityRead… Read more »
I’m Jazzed! After three full years of the team’s hard work, Satory Global is getting recognized. The company made the INC 500 list, placing a respectable #233 out of all the applicants nationally for the Inc 500/5000. http://www.inc.com/inc5000/profile/satory-global The big question will be can we do it again next year. The team is pumped andRead… Read more »
Fully 65% of adult Internet users now use social networking sites like Facebook, MySpace, and LinkedIn, according to a new report from the Pew Research Center. This percentage is more than double the 29% reported in 2008 and means that half of all adult Americans are now social networkers, marking a milestone for social mediaRead… Read more »
Good stuff from Michael Coté: In moving to a BigCo job you quickly notice how different life behind the firewall is when it comes to IT. You’re often more limited than empowered. The advances in consumer IT (things like Facebook and GMail) often have created better IT than corporations provide their employees. For well overRead… Read more »