There’s certainly no shortage of stories regarding customer engagement and social media interactivity by many businesses on the Internet, especially when responding to negative feedback and proactively shaping the amplified, echo-chamber public dialogue that follows. PR and marketing staff may be tuned to trending commentary through “social listening” tools, search engine alerts and direct monitoringRead… Read more »
From BeltWiki Blog on WhoRunsGov.com Readers sometimes know exactly who they are looking for when they come to WhoRunsGov. Other times, they arrive on the site with questions about who holds a title, is on a Congressional committee, runs a certain office or has jurisdiction over and knowledge about a particular policy area. Our siteRead… Read more »
I’m not committing to a 5 minute post. It might be, it might not but the simple fact is I’ve been asked to write this, by someone I have the utmost respect for, and so a job done at all must be done properly. If you’re reading this blog, I am guessing you don’t needRead… Read more »
While it is not unheard of for public agencies to ban use of social media at the workplace, officials in Kent County (DE) took their policy one step further. The county already prohibits employees from using social media at work. But a recent proposal tried to stop workers from using social media to criticize colleaguesRead… Read more »
Providing A Hand Up Eliminating Child Poverty through Open Government Cloud Computing – I have just finished the description of our ‘Open Government Cloud Computing‘ best practice program, and one of the key ways we’ll be taking this forward is through a non-profit campaign: Campaign2020.us As the headline suggests the objective is to apply modernRead… Read more »
OpenRFP.net will function as a “Social Innovation Marketplace”. This means it will also help to incubate, launch and fast-track Social Enterprise organizations, achieving two key goals: Enabling Social Impact investing Pioneering Open Government Grantmaking best practices Enabling Social Impact investing As well as the Canadian Government RFPs from MERX, our other growth areas will includeRead… Read more »
The transformation from closed to Open Government isn’t just about sharing information in a more open manner, rather it’s a transformation of the underlying systems model, from ‘hierarchical’ to ‘peer to peer’. In terms described by the Chaordic Commons this is a shift along the spectrum from control to chaos, from centralized toward decentralized. “OpeningRead… Read more »
This paper was delivered at the Regional Senior Leaders Seminar in Cairns, Australia on 19 May 2011. A referenced version suitable for printing is available. Only connect! That was the whole of her sermon. Only connect the prose and the passion and both will be exalted, and human love will be seen at its height.Read… Read more »
In a networked world, as in the rest of the world, we have to keep ourselves protected from attacks. The problem is, this networked world actually exists in a different domain than we are historically used to fighting in. Of course, I am talking about the cyber domain. The United States has long enjoyed aRead… Read more »
George Jakabcin, CIO of the Treasury Inspector General for Tax Administration (TIGTA), takes a conservative approach to new technology. Not surprising considering his cybersecurity background and the risk-averse agency he works in. FedInsider talked to Jakabcin about his role at TIGTA and within the IRS, and about his thoughts on virtualization, cloud computing, and otherRead… Read more »