Posts By DigitalGov University

Web Manager University Gets New Name. Same Great Training

Web Manager University, the federal government’s training program for web, new media, and citizen engagement managed by GSA, has changed its name to DigitalGov University (DGU). We changed our name to reflect the growing demand to help agencies serve customers through digital media and citizen engagement. Our broad curriculum includes training in social media, citizenRead… Read more »

Don’t Wait – Early Bird Conference Registration for the Gov Web & New Media Conference ENDS 2/3/12

Attend the year’s most comprehensive, relevant conference for your job. Early-bird pricing for the annual Government Web and New Media Conference ends Friday, February 3, 2012. Our 2011 conference SOLD OUT early, so don’t miss out – register today! Event Details:Date: Wednesday–Thursday, May 16–17, 2012Place: Renaissance Hotel, Washington, DCCost: Early Bird registration $325.00 (after FebruaryRead… Read more »

Want to do usability testing on your federal website but don’t have funds or staff?

You could win a free usability test through GSA’s First Fridays Product Testing Program.“Win a Free Website Usability Test” Video Contest Details at – Enter now till February 29Submit a video (two minutes or less) addressing why your governmentwebsite or web application is a good candidate for a free usability test. We want toRead… Read more »

Don’t Wait – Early Bird Conference Registration for the Gov Web & New Media Conference ENDS 1/13/12

Early-bird pricing for Web Manager University’s premier event of the year, the annual Government Web and New Media Conference, ends on Friday, January 13, 2012. Last year we were SOLD OUT – don’t miss out, register today. The conference, co-sponsored by GSA and the Federal Web Managers Council, is the premier networking and educational eventRead… Read more »

Presenters at our Annual Government Web and New Media Conference – are you one?

Web Manager University is Calling for Presentations at our Annual Government Web and New Media Conference May 16-17 in Washington, DC. We’ve a lot of interest for presentation topics, and we’re extending an opportunity to be considered as a potential speaker and tell us about the exciting work you are doing. Submissions must be receivedRead… Read more »

Join Web Manager University for two free plain language training events:

11/29 – Plain Language Basics12/9 – Plain Language Writing for the Web Plain Language Basics This seminar will provide an update on plain writing principles and the law. If you write content for external customers and the general public—press releases, emails, articles, newsletters, etc.—this seminar is for you. You will: Gain a better understanding ofRead… Read more »

Do you need additional plain language training? Join Web Manager University for these free events!

Join us for these upcoming WMU classes in October. Oct 18 (1:00pm – 4:00pm ET) Plain Language Basics Join us in this half day seminar where we’ll discuss the Plain Writing Act of 2010, plain language principles, plain language techniques, and give you an opportunity to apply learned plain language techniques in class! Fee: freeRead… Read more »

How are you celebrating customer service week?

Web Manager University, in conjunction with Customer Service week, is offering a free webinar this Wednesday, October 5 at 2pm ET. Get Serious about Customer Service: Best Practices for Implementing the Customer Service Initiative in Your Agency Our customers deserve competent, efficient, and responsive service from the government. In conjunction with customer service week, joinRead… Read more »

Web Manager University offers new Plain Language Distance Learning Course starting May 19-June 6

Now that federal agencies are required to train their employees in plain language writing, per the Plain Writing Act of 2010, we’re offering a new distance learning course on Plain Language, Write Great Web Content: Plain Language in Action. This four-part pilot course is a great opportunity for you to help shape plain language trainingRead… Read more »