AustinTexas.gov: Award Winning Site Increases Accessibility and Expands Audience

As citizens continue to move away from desktops to mobile technologies, it becomes increasingly important for developers to consider how their site design will appear not only on desktops and laptops, but tablets, smartphones, and other mobile devices. Additionally, investing significant resources in website design may be seen as investing in obsolete technology, with soRead… Read more »

Change, wickedness, being connected and thinking different

I’m working with a group of students — undergrads and postgrads — at the University of Canberra, helping them imagine the future of a connected world. What are the social, political, cultural and work implications of a changing globe where being connected is becoming a part of who we are? It’s no easy task; asRead… Read more »

Innovation: An Entrepreneurial Approach

A History of Entrepreneurship As someone who grew up with entrepreneurial parents, I can say without hesitation that there is no job experience that can completely compare with the rewards and perils of such a career path. Although many would prefer to be employed, even employed by large or in the past, bureaucratic organizations, manyRead… Read more »

Speechwriting Tips

One distinguishing feature of management is the constant need to communicate, particularly in front of groups. The highest, most pressured, and often most difficult form of this communication, in my opinion, is public speaking. I would like to take some time over the next few weeks delving deeper into this topic. To get us started,Read… Read more »

Integrating LinkedIn into your agency’s social media activity

Facebook, Twitter and YouTube have become the staple platforms for commercial and public sector social media engagement in Australia – driven by the level of activity on those sites by Australians. However LinkedIn, while used personally by many in business and government roles (around 16% of online Australians – over three million people), has laggedRead… Read more »

LearnSprout: Why We’re Coding for America

Assimilating Innovation When the first computers began to make their way into classrooms back in the early 1980‘s, there was great hope and excitement that their introduction would revolutionize education. A similar excitement came in the 2000’s as we began to wire classrooms for access to the Internet. Today it’s the promise of social, mobile,Read… Read more »

Community is the Center of Collaboration

Across disciplines and industries, customer and citizen insights are more closely woven into the production process for whatever it might be (software, laws, vehicles, you name it). The age of internal-only product development is over – customers can now bring their thoughts to bear on everything that a company does so that by the timeRead… Read more »

President Obama Addresses the Nation on Hurricane Response Efforts

Just now, the President addressed the nation to discuss the preparations underway for Hurricane Sandy. The emphasis on coordination between federal, state, and local government in his address highlighted the progress that has been made in emergency response. The President also noted that he has been in communication with Governors of all affected states, andRead… Read more »

Measuring the Unobserved

Law enforcement has it tough when it comes time to measure their performance. Their effectiveness can’t be just measured on what is reported. After all, the goal of most law violators is to not be caught! So how can we measure what we can’t observe? Cracking the challenge of measuring unobserved behaviors – drug smuggling,Read… Read more »