Real-time transit info leads to growth in Bay Area 511 call volume
The Metropolitan Transportation Commission (CA) reports a spike in call volume for the San Francisco Bay Area’s 511 customer information system. Original post
The Metropolitan Transportation Commission (CA) reports a spike in call volume for the San Francisco Bay Area’s 511 customer information system. Original post
First published at Social Reporters. As we’re preparing for our innovation camp, we’ve been reflecting on how we can stimulate collaboration between entrepreneurs, students andcommunities. Having just seen the impressive Civicrowd being used in South Holland (to my surprise, it’s in England) developed by @davebriggs and it provoked a couple of thoughts as I wasRead… Read more »
Peter Drucker said ‘60% of all management problems are the result of poor communication.’ Why is this true? Communications break down when losing focus on three areas: clarity of what’s expected accuracy of what’s completed, and timeliness of what’s needed. Clarity of What’s Expected – Projects which do not have clear goals, vision, and missionRead… Read more »
In October 2010 one of America’s great outlets of technology leadership thought published an important paper meant to inform government action towards reducing costs. The organization is the Technology CEO Council, which strives to be the information technology industry’s number one public policy advocacy organization. It is comprised of Chief Executive Officers from America’s leadingRead… Read more »
Day 66 Culvert Lining Project It looks like our issue with the culvert lining project has been resolved. We gave the structural drawings from our consultant to the contractor. Theh contractor ended up getting a couple prices from other concrete contractors which were lower than the original subcontractor’s price. So it looks like we willRead… Read more »
The above Dilbert strip unfortunately is true of so many places that I have worked for. Time and time again I would see expensive consultants hired to improve operations, when employees themselves had many great ideas that were ignored. As reported in the Wall Street Journal research by Alan G. Robinson, a professor at theRead… Read more »
I wrote a few weeks ago about how banks were setting themselves up to be disrupted by introducing all sorts of extra fees for their customers and basing their business on services people didn’t need. Now, just a few weeks later, 35,000 people have closed their accounts with major banks and put their money intoRead… Read more »
Deltek Analyst Aila Altman reports. Teachers, school nurses and medical professionals in Miami-Dade County, the fourth largest school district in the nation, will soon be able to access comprehensive student records that include not only health information, but education and social services data as well. Through collaboration with Microsoft, The Children’s Trust, Health Choice NetworkRead… Read more »
We all go through egocentric phases, and we need to understand them. We admit our audiences or trainees are all egocentric. The fact is that we all are, but we, as trainers, even need to see how we change over time and how it affects our decisions, attitudes and choices. Shakespeare’s quote never made moreRead… Read more »
Many of us know about various Bluetooth devices (e.g. headsets, etc.) that allow us to connect with technology wirelessly. Well now, Jawbone, one of the manufacturers of the headsets we know and love, has come up with a way to track our health statistics and patterns with similar technology. Introducing the Up wristband. Announced thisRead… Read more »