Tech

Improving the customer experience through technology

Deltek Analyst Amanda White reports. This year’s 44th Annual IT Solutions Management (ISM) for Human Services Conference focused heavily on the importance of customer experience. During a federal panel discussion, Rick Friedman, director of State Systems for the Center for Medicare and Medicaid Systems, talked about what Medicaid consumers can expect by 2014. He saidRead… Read more »

Human Resources, Miscellaneous, Project Management

Kansas says no to insurance exchange, refuses to comply on HCR

Following a rejection of $31.5 million in funds to build a health insurance exchange, Kansas made it clear yesterday that they will not be complying with federal heath care reform until the US Supreme Court makes a ruling on the constitutionality of the law. Earlier this month, the state was awarded $31.5 million in grantsRead… Read more »

Miscellaneous

Peer-to-peer carsharing gains traction

Now that carsharing programs like Zipcar have become part of the transportation landscape in major cities and university campuses, several start-ups are taking the concept further. Programs like Getaround and RelayRides are based on the concept of peer-to-peer carsharing, which allows people to rent cars directly from one another. Fast Company took a look atRead… Read more »

Career, Leadership, Project Management, Tech

5 Reasons Your Project Management Career Isn’t Moving (And What To Do About It!)

You’ve applied to everything that moves. You’ve polished your resume. You’re going for all the right job titles. You’ve pursued an advanced degree. You’re asking everybody if they are hiring and can get you ‘in’. You’re trying everything you know. But it’s not working. It’s frustrating, I know it is. I’ve been there. So why?Read… Read more »

Project Management, Tech

New website uses crowdsourcing to solve transit problems

FixMyTransport is a new website that uses crowdsourcing to identify trouble spots on UK public transport services. Using the tag line “Euston we have a problem,” the site invites transit passengers to report issues, concerns, suggestions, and compliments. Once people post a report, the site forwards the information to the responsible agency and other siteRead… Read more »

Miscellaneous

Flint proposes solar farm to power alternative fuel facility

Flint’s Mass Transportation Authority (MI) announced plans to build a solar farm to power a new hydrogen, propane, and electric fueling station. “The entire site is going to be one-of-a-kind,” said general manager Ed Benning. “It’s really about sustainability — being able to sustain public transportation over the long haul.” Tuesday’s ground-breaking marked the firstRead… Read more »

Acquisition, Project Management, Tech

Things Change Even If They’re Just Right

You may have know my love, nay — obsession — with Just Right, the greatest cereal ever created. See, it was simply delicious and ridiculously good for you. (Check out the nutritional facts at http://en.wikipedia.org/wiki/Just_Right). I ate this cereal everyday, sometimes 6 bowls a day, from ages 8 to 15. Unfortunately, Americans lost their tasteRead… Read more »