The 2011 SLA Annual Conference is underway in Philadelphia, PA and the city has the welcome mats out. There’s lots to do in Philly. One must-visit location is the bustling Reading Terminal Market. It’s easy to get to even for a quick lunch break during the conference. The Market is filled with food stalls, candyRead… Read more »
The Civil Servant 2.0 books have been widely read in the Netherlands and are now also available in English: Download the Civil Servant 2.0 book (pdf, 2.1 Mb) The first book (2008) explains the significance of web 2.0 for government in terms of its internal organisation, its relationship with the public, and the working methodsRead… Read more »
I just started a LinkedIn group to discuss and share ideas for using information technology and data to improve public transportation. The group is called: Public Transport Information Technology and Data Here’s how I describe it: Among the issues we discuss are: mobile phone applications, use of social networking media and gaming, Web 2.0 concepts,Read… Read more »
Project managers spend %90 of their time in communication We have so many different ways to communicate with one another. We can pick up the phone and call using either a land line or a cell phone; we can send an email or a text using our computers or our various handheld devices and weRead… Read more »
Yesterday in Why You Suck At Networking I focused on some bad examples of attempts at networking. Here’s a good one. Yavor has been in the pmStudent community for a long time now, and has interacted with me consistently over time. He has offered helpful feedback to me and advice for how I can improveRead… Read more »
If it needs a sign, it’s badly designed. Don Norman (prompted by Michele Ide-Smith mentioning him and Catherine Howe giving an outing to the wonderful word “affordance”) Original post
AIIM, the Association for Information and Image Management has gathered leaders from 18 Social Business and Content Management companies to serve on the second major taskforce project in the social content definition process, this one headed by Professor Andrew McAfee, known as the grandfather of E2.0. “I am excited to partner with AIIM on thisRead… Read more »
My colleague Corri North responds to lots of RFPs and recently she wrote some thoughts for folks looking to creating an RFP for an ECM solution. I think it might be interesting for those of you embarking on a software RFP…. If you’ve ever been involved in making any kind of enterprise software purchase, youRead… Read more »
We’ve all heard the story of the flight attendant who saved her airline $40,000 by recommending one less olive be used in every salad, right? It’s a question of optimization — the money saved outweighs the value the customer received from getting that one extra olive to enjoy. These days, governments are dealing with theRead… Read more »