When Public Housing Authority Management Means Document Management

If you’re a regular reader, you’ve probably wondered “Why does Terri get so jazzed about document management and government?” For the most part, it comes down to three words: public housing authorities (PHAs). PHAs? If yes, you know why I think document management’s a game changer in government. The legislation creating public housing and authoritiesRead… Read more »

Looking for an easy way to access municipal services? There’s an app for that.

Online services are becoming available in an increasing number of cities and towns: from paying traffic tickets to researching zoning codes, you can probably do it from the municipal website of any forward-thinking community. However, as mobile devices continue to grow in popularity, many cities are examining options for taking online information to the nextRead… Read more »

The Federal Coach: Playing to Employees’ Strengths: Talking Leadership with Comptroller General Gene Dodaro

U.S. Comptroller General Gene L. Dodaro is head of the Government Accountability Office (GAO), an independent, nonpartisan agency that works for Congress. Often called the “congressional watchdog,” GAO investigates how the federal government spends taxpayer dollars. Comptroller General Dodaro helps oversee the development and issuance of hundreds of reports and testimonies each year to variousRead… Read more »

Missouri phases out corporate franchise tax

Missouri will phase out its corporate franchise tax over the next five years according to a new measure signed into law yesterday. The Governor supported the measure as a means of attracting economic development and expanding existing business interests within the state. Currently, the tax is based on the amount of assets a business hasRead… Read more »

Rainmaker #5 – Start With An Offer

Definition – A Rainmaker creates a significant amount of new business for a company.The Sales Lab Rainmaker Series is one rainmaker technique for technologists during the first 300 seconds (five minutes) of the monthly Capital Technology Management Hub Meeting. This is the handout for our May meeting. Listening to a line of people introduce themselvesRead… Read more »

Lunch Encounters of the Third Kind? How Procurement Can Help!

FROM A PROFESSIONAL PROSPECTIVE I’ve recently began looking into ways that public procurement can purchase goods and services in a more sustainable way. By sustainable, I mean incorporating the social, economic, and environmental impacts that purchases can have. As I began to look into this the Farm-to-School program emerged as a perfect example of howRead… Read more »

Lyrics to Learn English (by) (or not)

A few days ago On my daily commute via metro A mother was teaching her child English Using music as a tool. When I was a wee one, I practiced English to the Mo’ town tune There were the Temptations, Smokey, O’Jays, and Parliment Funkadelic (smile) Sure my parents and their friends were my EnglishRead… Read more »

Who’s Texting Whom?

In my last two posts, I introduced an idea that our reliance on text alone as a primary channel for communication is changing us. I also described one aspect of this communication, latency, that can help or hinder text communication. In this post, I’m going to talk about agency. a•gen•cy – noun the capacity forRead… Read more »