When Massachusetts Bay Transportation Authority customers lose their cool, they start tweeting. Passengers have begun to tweet information about cars with broken air-conditioning to the MBTA’s Twitter account (@mbtaGM) to get quick results. The tweets are forwarded to workers who can find the car and pull it out of service, if necessary. And Twitter getsRead… Read more »
Businesses on the Internet today can rise and fall with the power of search. To survive in this search-based economy, a business must be able to be found easily on google search, have a location in Bing maps to navigate too, and a phone number that can be easily brought up in a yellow-pages query.Read… Read more »
In yet another fare scam, this time in Pittsburgh, a Port Authority of Allegheny County (PA) worker was accused of stealing and reselling bus tickets. When arrested, the maintenance worker was carrying 2,800 tickets worth about $10,000. “It’s an unfortunate situation and we’re pleased our police department was successful in its investigation of this illegalRead… Read more »
Career, Communications, Miscellaneous, Project Management, Tech
Webinars are often used in the business training environment, but it is a newer version of that webinar idea with a host that is taking over when it comes to online/teleconferencing training: the teleseminar, which can be used to provide information, training, or promote or sell products to group of people interested in a particularRead… Read more »
Vivek Kundra leaving the White House rings one more bell that the Open Government soiree is over. And like all poorly planned parties, it should be. But, that doesn’t mean that he didn’t leave us one lovely party favor. Let’s be honest. The combination of the very nebulous idea of “Open Government” and the institutionalizationRead… Read more »
Three stories from the U.S. Department of Transportation today — LaHood on YouTube, new grants for green transit, and a big loan for Amtrak. Secretary Ray LaHood’s latest installment of On the Go is on YouTube. This month LaHood tackles viewer questions about livability, sustainability, and traffic safety. Next, the Federal Transit Administration announced thatRead… Read more »
Communications, Project Management, Tech
A number of legal information and legal communication issues are discussed in the U.S. Federal Communication Commission’s (FCC’s) recent report on the state of U.S. media, entitled Information Needs of Communities: The Changing Media Landscape in a Broadband Age (2011). The report’s findings cover the following legal information / communication issues: In recent years, whileRead… Read more »
Watch the Video Interview Angela Stubbs, Economic Development Officer at the City of Kingston.recently did an interview and a guest post on how they have been using LinkedIn. Angela has championed the use of LinkedIn at the City of Kingston and in this post she provides some insights into her experiences with LinkedIn as aRead… Read more »
There are two separate components within Cost of Quality (COQ). We looked at the Cost of Conformance in our last tip and this time we’ll focus on the Cost of Nonconformance. The Cost of Conformance is focused on avoiding potential failures and the Cost of Nonconformance is the cost incurred as a result of anyRead… Read more »
Communications, Leadership, Miscellaneous, Tech
Hadoop and the many capabilities associated with it (including Hive, Pig, HBase, Zookeeper, Flume, Sqoop, Hue, Oozie and Whirr) is really the rage. Enterprises with big data challenges, researchers with massive data sets and organizations seeking to make sense over seemingly unbounded data are learning how to use those many related technologies to solve problemsRead… Read more »
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