Now is the winter of our discontent…due in part to exposure to germs and viruses!

Now is the winter of our discontentMade inglorious winter by these germs at work;And all the viruses that lour’d upon our houseIn the deep bosom of the arctic buried. Okay, the first line was directly from Shakespeare’s Richard III – the rest was my butchery of his poem! Sorry Bill… I am fortunate that IRead… Read more »

How leaders can get the best ideas from their employees?

What can leaders to do to get employees to share their best ideas with you? Great way to increase employee engagement, and generate innovation in your organization… Many senior leaders try to get creative ideas from employees; however, the wall between you and your employees is profoundly thick, even if you don’t think it is.Read… Read more »

Digital Era Success: 5 Building Blocks

Summary: The main building blocks for Digital Era success are leadership, governance, digital competencies, education and training, and change management. Each requires a unique set of considerations that differ from traditional success factors, and in some cases are unprecedented. Many Industrial Era mental models, processes and cultural values are not transferable to or effective inRead… Read more »

Communicating Europe through the inter-agency approach:

How to navigate the swamps and paradoxes a special guest post by Vincenzo Le Voci, Secretary-General of the European Union’s Club of Venice Europe’s great project was founded in the aftermath of two global conflicts to achieve one great ambition: a better Europe, enshrined with democratic rights and values to be enjoyed by every oneRead… Read more »

Southampton City Council’s Journey to Email Marketing Success

In her presentation, “Unitary Government Success Story: Southampton City Council,” at this year’s annual UK digital communications event, Communications Manager Rosanna Coppen shared the story of Southampton City Council’s journey to creating a successful email marketing program. Prior to switching to the GovDelivery system in July of 2012, all of the Council’s group emailing wasRead… Read more »

Using the C-Suite to Manage your Risky Business

This article was originally posted by John Lainhart and Dan Chenok on the IBM Center for the Business of Government blog. As the world becomes more digitized and interconnected, the door to emerging threats and proprietary data leaks has opened wider. The number of security breaches affecting enterprises across numerous industries continues to grow, seeminglyRead… Read more »

No Love for Gov on Presidents’ Day

As our nation observes Presidents’ Day there’s not much good news regarding how citizens view government at the national level – from Congress, to the White House, to federal agencies. This is a sobering and troubling reality, especially for feds. Presidents’ Day is supposed to be “a time of patriotic celebration and remembrance,” according toRead… Read more »

Three Key Factors for Leaders to Remember

Here are 3 key factors for any leader desiring a change in their organization to remember These actions are critical in any transformation. First, leaders must recognize that the power of a plan or vision comes from the people understanding and adopting it. But, contrary to what many believe just having that ‘compelling vision’ isRead… Read more »