Had Windows 8 support reach out to me on Saturday to fix Windows App store issues. After about an hour of the support rep. remotely managing my system, he escalated to level 2. They scheduled a call for between 2-5 same day. However, no reply call came. I expect they are pouring over the severalRead… Read more »
I was reading Reagan In His Own Hand, a collection of drafts Ronald Reagan wrote for his radio show and other presentations. The premise of the 550 page book is that since the talking heads knew Reagan was a dolt, it might be interesting to see what he actually wrote. I never heard his radioRead… Read more »
WABA Ambassador Pete Beers politely informs a driver that they’re driving in the bike lane. You never know what you’ll see walking around on the streets of DC. On October 11, I was on my way to get coffee when I happened to catch this little drama. It was a rainy and miserable morning butRead… Read more »
Summary: Using a bird metaphor, this post discusses the importance of taking calculated risks to achieve goals, as well as the costs associated with risk aversion. The lessons offered are both timeless and uniquely relevant to the adoption of social and digital technologies. Additional lessons are welcome. (from the Denovati SMART Blog) This is oneRead… Read more »
The desk drawers are empty. The recycling bin is full. The last email has been sent. The coffee mug has been washed and put away. The farewells have been said. Time to move on. I am not going very far, just from one government department to another. A couple of hundred yards as the crowRead… Read more »
There was no budget or debt deal made in Washington last week, but that didn’t stop the market from reacting to the rumors. For those who like volatility, it was a week of big swings. Stocks were down sharply on Monday and Tuesday, stabilized on Wednesday with a positive reversal day, then they soared onRead… Read more »
I just returned from spending a week at the Illinois Public Service Institute – “a three-year training program which provides instruction expressly designed for public service professionals.” Since this is my second year of the three-year program, I thought it would be a good time to share my experiences with others who might be consideringRead… Read more »
The question isn’t about whether individuals are “essential” or not. The question behind the shutdown is about whether the government has the legal right to spend money. It isn’t a mistake that our government has fumbled the right to spend money. It isn’t trivial that our government can’t agree with one another enough to setRead… Read more »
We truly appreciate the organizations and departments – our “customers” – that depend on us for their materials, goods, and services. Each agency, each division, each department has others relying on us for resources they need to complete their tasks – in the truest sense of the word, they are our customers. Customers can provideRead… Read more »
I thought I was the only one who was growing out my beard because of the shutdown, but it turns out I’m not alone! If you are growing out a #shutdownbeard, add a comment to this post, upload our #shutdownbeard pic, and then tweet out this discussion. Joseph