Far from the maddening cloud

Reading some of the coverage of Instagram’s change in their terms of service, you’d have thought a murder had been committed. Or maybe that the world was about to end. A few years down what might once have been called the Web 2.0 road, well funded companies are finding that they have built their networks,Read… Read more »

The Culture Of Secrecy In Government

A culture of secrecy exists among local government officials The business of government should be conducted as openly and transparently as possible. Every organization has a culture, a predominating attitude and behavior by which it operates. Government officials are supposed to serve the interests of the public, yet many government entities including those at theRead… Read more »

Incubating Civic Startups

In November, Code for America proudly closed out its first class of Accelerator startups. These seven companies showed investors, press, and the Code for America community what was possible with technology — and provided services that fulfilled real need among governments (literally) everywhere. Code for America profoundly believes in the need to not only buildRead… Read more »

Think Big, Start Small, Scale Fast

This is the third video in the MB&A Executive Series which concludes the interview with Major General Dale Meyerrose on the topic of organizational change. Below is the transcript of the video. Josh: Alright as you’re going about those transformational efforts are there processes that you feel like are critical to getting that to work.Read… Read more »

Government Social Media Community Managers

There are 44 positions on www.governmentjobs.com with social media in the job description and this will rise in 2013. Starting and carrying out these programs can be daunting but the number of qualified applicants for these positions is growing as well. As more and more public agencies migrate data and information into the cloud andRead… Read more »

Plain Language Is Good Business

(This is a repost of my guest blog for New Zealand’s WriteMark plain language advocates) I worked on U.S. Government websites for 10 years; and I learned there’s one principle that trumps all others: if you don’t communicate effectively, you can’t serve effectively. If customers come to your website and cannot understand what you offerRead… Read more »

GovLoop Templates – Project Risk Register

***Want more project management tips from author Chris Cairns? Join us at the Leading Great Projects session next Tuesday, 9/10 at our GovLoop Virtual Innovators Summit – free rsvp**** Nearly every government project needs to employ risk management processes and practices to ensure successful delivery. A Risk Register (or Risk Log) is one of theRead… Read more »

Plain Language Is Good Business

(This is a repost of my guest blog for New Zealand’s WriteMark plain language adovcates) I worked on U.S. Government websites for 10 years; and I learned there’s one principle that trumps all others: if you don’t communicate effectively, you can’t serve effectively. If customers come to your website and cannot understand what you offerRead… Read more »