A few days ago, we highlighted the redesign of nyc.gov as a great case study in the use of good design to better accomplish agency goals. Of course, reading a case study and adopting a new approach are two different things. That’s why we decided to dig deeper into the topic. Kate Watts is ManagingRead… Read more »
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The Secret to Successful Organizational Transformations
One method of teaching is the use of negative examples. To get my important point across to top management, I will turn to some real life examples. The first not-so-successful example was a financial services firm with thousands of employees. It started down the path to adopting an inclusive approach to improving operations that wouldRead… Read more »
It’s Judgment Day: Microsoft Ends Support for Windows XP
Today Microsoft has ended support of Windows XP. If you’re using a computer with XP, it’s essential that you take the proper steps now to upgrade your computer. Starting today, Microsoft will no longer provide security updates or technical support for Windows XP. This includes support for security updates, patch vulnerabilities and malware – supportRead… Read more »
9 Government Apps You Need To Know
There are more than 160 million smartphone users in the United States today. 61% of mobile phone users own a smartphone. And the global smartphone audience surpassed the 1 billion mark in 2012 and will total 1.75 billion in 2014. Clearly, mobile is here to stay. Consequently, the rapid rise of smartphones and tablet computingRead… Read more »
What type of cloud (Saas, PaaS, IaaS) is best for your organization?
Using SaaS to Solve Problems. Everybody is talking about the cloud right now. Unfortunately they often aren’t making many distinctions. Cloud simply equals cloud. However there is a big difference between just moving dumping your on premise boxes to move into a public cloud offering (IaaS) and buying a true SaaS solution. Moving your boxesRead… Read more »
Four Ways To Improve Procurement
Last year, in the midst of the Healthcare.gov’s troubled launch, President Obama said government IT procurement needs to be blown up and built anew. But how do you blow up federal procurement effectively? Healthcare.gov troubled procurement wasn’t the only high profile acquisition failure out there; there have been others. What changes actually need to beRead… Read more »
Social Media Ownership: Recommendations for Employers
Many individuals and organizations continue to struggle with the question of social media ownership, which involves the accounts themselves, individual and page profiles, platform content and posting activity. Most of the related laws and regulations were written long before today’s social technologies were even created, let alone widespread, and there are few legal and businessRead… Read more »
Protecting Against Fraud
By Marci Carris Bad actors have been known to target wireless customers as well as banking and credit card customers. That’s why it’s important that you educate yourself about typical tactics fraudsters use and know how to avoid being a victim. Fraudsters may call, text or email you falsely representing themselves as official representative ofRead… Read more »
Three Ways To Fail Your PMP Exam Audit
The Project Management Institute’s (PMI)® Project Management Professional (PMP)® credential is a globally recognized certification of project management knowledge, skills and experience. So it’s not surprising that PMI takes great care to insure the quality of its certification process, from application through post certification. When you apply to sit for PMI’s PMP Certification, you willRead… Read more »
A New Era For Gov Associations – Why They Need to Make the Change
The Professional Services Council (PSC) is shifting focus. They have just announced a substantial expansion of their policy and advocacy portfolio. The goal is to align the association’s issue and policy agenda with the shifting direction of the federal technology and professional services market. Translation, they are going to be focusing on services and notRead… Read more »