Posts Tagged: empowerment

Want to Empower Your Employees? Let Them Learn!

Return on Investment, otherwise known as ROI, doesn’t always have to be applied to business. It can be applied to various areas of your life. In fact, ROI can even be applied to your government employees through learning. Investing in your employees by empowering them through effective learning is one of the best decisions you… Read more »

Professional Use of Social Media: Empowerment vs Control (Part 3)

In parts 1 and 2 of this series on professional use of social media in the public service, I talked about the two different approaches you can take and about the social media disclaimer. In part 3, I would like to discuss two different models commonly used for message amplification through employee professional use of… Read more »

Taking a Good Look: Workplace Environment and Women’s Empowerment

Our Office of Performance Management under City of Kansas City, Missouri (KCMO) City Manager Troy Schulte has managed an employee surveys over several years to identify where there are opportunities for internal service improvement. In an analysis of the responses to the open-ended questions, however, they have identified a few common issues that do not… Read more »

How to Embed Quality Into Your Agency’s Culture

Quality was all the rage in the federal government’s ranks in the late 1980s and early 1990s. The emphasis on quality, however, never really died out in private industry, largely because they quantified its benefits for business. A recent study concludes: “A company with a highly developed culture of quality spends, on average, $350 million… Read more »