Posts Tagged: Assertiveness

Two Communicational Tools Providing Perspective, Patience and Presence: Message and Mantra for Transforming Reaction into Response

Increasingly, research is showing a direct correlation between employee productivity, business profitability, and the degree to which employees feel their employers are concerned about their personal and professional welfare. (See The 2010 AMA Handbook of Leadership.) For example, in the groundbreaking work, First Break All the Rules: What the Greatest Managers Do Differently (Marcus Buckingham… Read more »