Communicating Up and Down from the Middle
Taking the time to “understand the other person” and listen to “emotions behind words” will not only enhance your communication skills, but build trust with your career and life partners.
Posts Tagged: Assertiveness
Two Communicational Tools Providing Perspective, Patience and Presence: Message and Mantra for Transforming Reaction into Response
Increasingly, research is showing a direct correlation between employee productivity, business profitability, and the degree to which employees feel their employers are concerned about their personal and professional welfare. (See The 2010 AMA Handbook of Leadership.) For example, in the groundbreaking work, First Break All the Rules: What the Greatest Managers Do Differently (Marcus BuckinghamRead… Read more »