This article was originally published on Tri Tuns Blog. OBSERVATION We have found that the best way for organizations to “boost” and then “sustain” high CRM user adoption is to develop and implement a comprehensive user adoption strategy. Most CRM failures occur when organizations take a Go-Live centric approach to CRM (on-time & on-budget deliveryRead… Read more »
Goal: Make sense of your benefits package and pick the programs right for you. How To Cover Your Benefits Bases: 1. Pick a health/vision/dental insurance plan that suits your working style (i.e. HMO for staying put/PPO for travelling Govvies). 2. Contribute 5% to your retirement account or enough to get the full employer match, whicheverRead… Read more »
Good morning, Fellow GovLoopers! Dan Chenok posted his thoughts on the FY 2012 IT Budget on the Business of Government Blog. I thought I’d share the highlights here (though you really should read the whole thing!) As occurs each year, the President’s Budget Proposal includes a Chapter on IT spending – it’s in the “AnalyticalRead… Read more »
The Commission on Wartime Contracting in Iraq and Afghanistan met recently to raise concerns that large defense contractors are getting a pass on fraud and poor performance. However, some on the Commission seem to think that solutions should not be bilateral, or even going so far as to seemingly having a “Save me from myself”Read… Read more »
The weekend recap is the place to find out what happened last week and what’s ahead in state legislatures across the nation. Read on to learn about what you might have missed between between brunch and waking up to the cruel realization that it’s Monday. Want to call out something happening in your statehouse? EmailRead… Read more »
This is the last commentary on the Small Project Management Guide. Thank you all for reading the guide and providing your comments. I firmly believe that good project management will be one of the keys to successfully bringing about Gov 2.0 and Open Gov and I hope I have convinced you to learn more aboutRead… Read more »
This 2011 book by Dr. John Boik proposes two systems that would assist and encourage mass citizen cooperation, allowing citizens to claim and exercise their full power. The first system is a financial pool from which the socially-responsible businesses of the future can be funded. The second system is a people’s lobby, which would allowRead… Read more »
I was sitting at home when it happened. There, in the audience of the Kodak Theater was someone I recognized. Luke Matheny, director of God of Love. And he had just won the won the 2011 Academy Award for Best Live-Action Short. Tall, with a mess of wild hair, he’s easy to pick out ofRead… Read more »
The difference between a great sales manager and a great salesman is the difference between a wagon master and a gunfighter. The wagon master has to get as many as he can to the destination. The gunfighter is the icon of individual contributor. Most salesmen cannot build a compelling handout. They can’t build a movingRead… Read more »
Gadi Ben-Yehuda Legislative Branch: Fake Online IDs Imperil Social Media’s Effectiveness. Polico reports that some legislators want to give up on Twitter–in part because they can’t tell if the people who are following them are their own constituents. (Could they use something like Tru.ly?) Contapuntally, The Air Force Wants to Manage Fake Personae. There isRead… Read more »