The Census Bureau believes that government employees can play a valuable role in encouraging their constituents to respond.
Posts Tagged: digital services
Investments in digital services have become a staple for governments of all sizes seeking to make antiquated operations more user-friendly and efficient.
Learn how government can make the most out of unstructured data thanks to modern digital solutions.
My San Jose, the city’s premier 311 reporting app, is reflective of what impactful digital services can mean to a community.
To unlock employee productivity and discover cost savings, Santa Clara County turned to e-signatures. Dunkin’s staff conducted a study on the savings Santa Clara County accrued by establishing digital workflows, and the results were “mindboggling.”
You’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit: Putting the Citizen First on Wednesday, March 20 from 10 a.m.-4 p.m. ET/7 a.m.-1 p.m. PT.
Implementing a cloud-managed network is the solution for state and local government officials who believe their organizations lag behind the private sector in offering digital services to users. When executed properly, the cloud can help governments save money, increase security and improve citizen experiences.
The incorporation of digital services through Agile development has saved Santa Clara County hundreds of millions of dollars.
West Virginia partnered with an e-government solutions provider to roll out digital services for their DMV, resulting in faster services for citizens.
Customer experience should be at the heart of digital service design. This requires knowing your customers — determining what their needs are and understanding how they encounter and experience federal digital services.