To unlock employee productivity and discover cost savings, Santa Clara County turned to e-signatures. Dunkin’s staff conducted a study on the savings Santa Clara County accrued by establishing digital workflows, and the results were “mindboggling.”
Posts Tagged: digital services
You’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit: Putting the Citizen First on Wednesday, March 20 from 10 a.m.-4 p.m. ET/7 a.m.-1 p.m. PT.
Implementing a cloud-managed network is the solution for state and local government officials who believe their organizations lag behind the private sector in offering digital services to users. When executed properly, the cloud can help governments save money, increase security and improve citizen experiences.
West Virginia partnered with an e-government solutions provider to roll out digital services for their DMV, resulting in faster services for citizens.
Customer experience should be at the heart of digital service design. This requires knowing your customers — determining what their needs are and understanding how they encounter and experience federal digital services.
Learn how state and local agencies can harness digital services to deliver better constituent services.
Learn how experts are successfully using digital services to improve constituent experiences.
With digital innovation on the rise across the country, every state has a best practice or two to offer. Learn what Georgia is doing to better engage their citizens.
Citizens expect that digital government will function with greater ease than in the past. To satisfy this desire, agencies must focus on the user experience as they develop and improve their digital services.
Citizens have come to expect the government’s digital engagement to be on par with the private sector’s. However, a lot of agencies are struggling to effectively implement digital service strategies. Fortunately, new partnerships are forming to make this process much easier and more efficient.