Posts Tagged: digital services

Leveraging Private Sector Know-How for Government Initiatives

This post is an excerpt  from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. Like any other major transition, there are ways to make government more efficient at developing and deploying digital services. To learn how agenciesRead… Read more »

Getting Cozy With The Customer

The government has one of the biggest customer bases – the whole United States. Digital services are being used increasingly to enhance the citizen experience for government functions. GovLoop’s recently released guide, “The Future of Digital Services: Five Trends Transforming Government” gives readers the inside scoop on the customer-facing digital world. Listen to the ArchiveRead… Read more »

Engaging Citizens in Your Digital Services

This post is an interview excerpted from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. There’s more to digital services strategy than placing information online. You also have to draw citizens to your portal and getRead… Read more »

Succeeding with Digital Services in an Open Environment

This post is an excerpt from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. Given increasing government mandates and citizen demands, it’s imperative that agencies adopt digital solutions. To discuss best practices for maximizing investment in thoseRead… Read more »

Telling a Citizen Story with Digital Services

This post is an interview excerpted from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. The fundamental goal of government digital services is to serve and engage citizens. Yet while many services are designed with thisRead… Read more »

Government Goes Digital

This post is an excerpt from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. In May 2012, President Obama issued a Presidential Memorandum calling on agencies to “build a 21st century digital government that delivers better digital services to theRead… Read more »