How the City of Oakland Empowered Virtual Civic Participation
As a result of just three virtual efforts, citizens are more engaged than ever before. They have opportunities to get involved in their city.
Posts Tagged: digital services
Managing Multiple Crises Through Communication
To successfully manage digital communications, municipalities need to know who to target with each message and how to reach them.
5 Talking Points About the 2020 Census
The Census Bureau believes that government employees can play a valuable role in encouraging their constituents to respond.
Tech Transformation Strategy: Digital Services
Investments in digital services have become a staple for governments of all sizes seeking to make antiquated operations more user-friendly and efficient.
Disparate Data? Don’t Despair
Learn how government can make the most out of unstructured data thanks to modern digital solutions.
Relying on the Outcomes: San Jose’s Digital Services Blueprint
My San Jose, the city’s premier 311 reporting app, is reflective of what impactful digital services can mean to a community.
How Santa Clara County Used E-Signatures to Cut Costs and Improve CX
To unlock employee productivity and discover cost savings, Santa Clara County turned to e-signatures. Dunkin’s staff conducted a study on the savings Santa Clara County accrued by establishing digital workflows, and the results were “mindboggling.”
You’re Invited to Put the Citizen First
You’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit: Putting the Citizen First on Wednesday, March 20 from 10 a.m.-4 p.m. ET/7 a.m.-1 p.m. PT.
Best Practices for Implementing a Cloud-Managed Network
Implementing a cloud-managed network is the solution for state and local government officials who believe their organizations lag behind the private sector in offering digital services to users. When executed properly, the cloud can help governments save money, increase security and improve citizen experiences.
Santa Clara County Offers and Internalizes Digital Services
The incorporation of digital services through Agile development has saved Santa Clara County hundreds of millions of dollars.