This blog post is an excerpt from our recent report with Adobe, Mobile Fieldwork in Government: Breaking Down What You Need to Know. To download the full piece for free, head here. San Diego County prides itself on providing superb, cost-effective services and making every citizen interaction convenient, including offering timely access to services through digital… Read more »
Citizens today increasingly expect from government the same seamless, interactive services and user-centric experiences they receive from the private sector. As a result, government agencies must provide digital experiences that are compelling, personalized and secure at every touchpoint.
Balancing best practices in management with strong IT practices are a must. Here are some guidelines to live by.
The path to improving citizen engagement can start in many places.
Will governments embrace virtual reality or augmented reality?
The evolution of mobile strategies.
While mobile and GIS technology have evolved, however, they remain independent of each other in many state and local governments. Combining the two technologies can fundamentally shift the way cities, counties and states enable access to information.
Learn how crowdsourcing can help connect the public and innovate emergency responses.
Fast-changing mobile technology and increased demand are putting pressure on agencies to determine how best to acquire, maintain, and manage mobile resources. So government needs a mobile plan that looks ahead.
Technology is changing how we interact with each other and our elected officials. As more of the public goes mobile, government needs to work towards deploying mobile solutions to meet their constituents where they are.