Landlines and Smart Phones: Is it time to cut the tether?

For decades we have become accustomed to having a landline phone on our desk. With mobility being part of work processes nowadays we may have a smartphone as well. Do we need both?

Santa Clara CIO Prioritizes Digital Services, Mobile Government

Since coming to Santa Clara County, Ann Dunkin has prioritized Agile processes and digital services, which have saved the county hundreds of millions of dollars.

Making the Most of Your ‘Mobile Moment’

Government websites on average now handle more than 20 million users daily, with about 48 percent of traffic on federal websites coming from mobile devices.

How Apps Add to Mobile Security

Mobile apps help governments protect their constituents by keeping them aware of their phone’s security and alerting users to cyberthreats.

When Does an Application Need Mobile Capabilities?

Everyone has great ideas for how to incorporate mobile applications into an application environment. They all start from user feedback, modernization efforts, or digital transformation. But when does that application need mobile capabilities and accessibility from multiple devices?

Mobile Fieldwork in San Diego

This blog post is an excerpt from our recent report with Adobe, Mobile Fieldwork in Government: Breaking Down What You Need to Know. To download the full piece for free, head here. San Diego County prides itself on providing superb, cost-effective services and making every citizen interaction convenient, including offering timely access to services through digitalRead… Read more »

5 Steps to Redefining Your Citizen Experience

Citizens today increasingly expect from government the same seamless, interactive services and user-centric experiences they receive from the private sector. As a result, government agencies must provide digital experiences that are compelling, personalized and secure at every touchpoint.