The Best and Worst at Plain Language in Government
Which federal agencies should you look to as models of plain language? Which ones are getting it wrong and why?
Which federal agencies should you look to as models of plain language? Which ones are getting it wrong and why?
You know how some people like crossword or jigsaw puzzles? Editing is the same thing.
Ever go back and forth with someone via email three or four times, only to be frustrated that they don’t understand you? So you call them and after listening to just a few sentences they say, “Why didn’t you tell me that! NOW I get it.” Write the way you would talk to the person… Read more »
The words we use in science, engineering or any other technical field aren’t familiar to the general public. So we use them — translate them, as it were — and in the process arguably lose the technical accuracy of the language we use.
I had a really great conversation with one of my coworkers the other day about the concept of “plain language” which really got me thinking about writing across all parts of government–local, state, federal… Here in the federal government, we talk about plain language–which is the idea that language should be easy to understand forRead… Read more »
There’s a million witty words for bureaucratic language…. gobbledygook, gibberish, mumbo-jumbo, jargon, double-talk, bureaucratese, technobabble! There are probably so many words for it because it’s such a widespread, and exasperating, problem. Including in the government. It’s fun to use crazy words, but it’s certainly not a best practice in terms of government efficiency. Annetta Cheek,Read… Read more »
Reading wordy language is a real pain. As a graduate student of a social sciences discipline (I recently got a Masters’ in gender studies), I saw some of the most ridiculous examples of convoluted and elaborate language out there – social theory seems to spontaneously inspire this habit. It was annoying as a student, asRead… Read more »
I met a fellow govie recently, and when I told him that I work in digital media accessibility, he said, “OMG, I could not review code all day, every day!” Well…neither could I, and although that’s what most people think we accessibility peeps do, that’s not the case. I may or may not look atRead… Read more »
The Plain Writing Act of 2010 and Executive Order 13563 both require that we communicate clearly, accessibly, consistently so that government information is easy to understand. The principles of plain language help us provide universal access to government information, for many people. We’re told to “write for average comprehension,” when we use those principles. So,Read… Read more »
I taught a session on writing for the Web today and mentioned that it can be fun to turn common sayings into governmentese and then challenging others to decode them. Here are three examples I came up with. Try your hand at deciphering them. Approximately spherical seed-bearing produce, examples of which can be many colorsRead… Read more »