What if we were to tell you it’s possible to keep a level head at work and not let stress overcome you during this time of year? It’s true. You can do it! How? By taking the advice of govies who have been there.
Detailing the 14 things federal CX pros must do before, during, and after the transition to keep their work on track and lay the foundation for continued improvements under the next administration.
How incoming leaders make decisions will significantly influence the effectiveness of their choices.
Innovation can be a critical tool for the next administration to achieve presidential priorities and improve government operations.
Disciplined and replicable models of innovation will help new leaders drive better customer service, increase citizen engagement, deliver efficiencies and improve outcomes.
By using an enterprise-wide view of how the government can work, the next president may be more effective in getting large-scale initiatives underway and successfully completed.
Don’t wait until Election Day. Dive into these books to get prepared for the presidential transition.
By being thoughtful and intentional in their approach, leaders can accelerate the achievement of the new elected president’s priorities, reduce risk, and increase the capacity of agencies to deliver on mission objectives.
National security is always a priority for any administration. And this year cybersecurity was the primary agenda item. But it won’t stop at the end of 2015. The new President-elect will have to hit the ground running when it comes to addressing national security. In order to tackle the security question, it is crucial that government workRead… Read more »
Martha Joynt Kumar, author of “Before the Oath: How George W. Bush and Barack Obama Managed a Transfer of Power” joined us on The Business of Government Hour to share her perspective on her latest book about presidential transitions.